Health Technician - Telehealth Clinical

The Veterans Health Administration (VHA) supports the provision of patient care using telehealth technologies which increase a Veteran's access to care and support a Veteran's self-management. This includes developing and delivering virtual and digital technologies which help Veterans communicate synchronously and asynchronously with their health care teams and coordinate, track and manage their health care. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

• United States Citizenship
  :
  Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

• Experience: One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician.
  OR
• Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation.
  OR
• Experience/Education Combination: Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
  • Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field;
    or
  • Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

• Experience or Education
  . None beyond the basic requirements.

• Experience
  . One year of experience equivalent to the next lower grade level

In addition to the experience above, the candidate must demonstrate all of the following KSAs.

• Comprehensive knowledge of computer systems and programs to perform a variety of tasks.
• Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education.
• Ability to provide and receive guidance and technical direction.
• Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments.
• Ability to read, interpret, and apply complex written instructions.
• Knowledge of general clinical policies and procedures in a healthcare environment.
• Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters.

For more information on this qualification standard, please visit https://(Use the "Apply for this Job" box below). Standards/.

The full performance level of this vacancy is GS-06. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-05 to GS-06.

The work requires some physical exertion such as prolonged periods of standing, bending, reaching, crouching, stooping, stretching, and lifting moderately heavy items such as manuals, record boxes, equipment or assisting patients. The work requires above average agility and dexterity. The incumbent may be required to travel between VA and/or Non-VA clinical care sites and possession of a valid driver's license may be required.