Medical Office Specialist

Medical Office Specialist (Full-Time) – Rocky Vista University Health Center, Englewood, CO

$20.00 - $22.75 per hour. A quality bonus is available to employees who demonstrate exceptional patient care, teamwork, and adherence to safety and quality standards. Eligibility is based on measurable outcomes such as protocol compliance, reduced readmissions, and strong performance evaluations. This bonus rewards the dedication and professionalism that drive our commitment to excellence. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to skill, knowledge, experience, education, and credentials.

• Health, Dental and Vision insurance
• 2 weeks (minimum) accrued paid vacation days per year
• 12 accrued sick days per year
• personal days
• 13 ½ paid holidays (if the clinic is opened and you are scheduled to work on a holiday you will be paid time and a half instead of holiday pay)
• 401(K) match up to 7% based on employee’s contribution

We are Rocky Vista University (RVU), a diverse, equitable, and inclusive healthcare education university that recognizes, values, and respects the commonalities and differences reflected in our students, staff, faculty, and alumni. We strive to be compassionate healthcare educators and practitioners who embrace and champion inclusive excellence.

RVU is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Ensures efficient health center operations by performing a variety of medical office front desk responsibilities.

• Greeting patients at the front desk, checking patients in, collecting insurance information, scanning patients’ forms and documents into the EMR, and inputting patient information into EMR.
• Managing medical records release process between medical offices, labs, hospitals etc.
• Managing the patient scheduling process, including confirmation and reminders calls.
• Answering and triaging the incoming phone calls.
• Collecting payments from the patients and documenting the payments into the EMR.
• Supply ordering process.
• Insurance verification.
• Monitoring patient scheduling on Zoc Doc and assisting with Zoc Doc updates.
• Daily Deposit.
• Resident calendar.
• Patient Point.
• CLIA.
• Sign-up Genius.
• Physician credentialing.
• Assist with RVHC website.
• CORIHO.
• Serving and protecting the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Performing job responsibilities as part of the team, interact well with other members of the team.

• Assisting Medical Assistant with rooming the patients.
• Performing other duties as assigned.

• Knowledge of medical terminology.
• Demonstrated commitment to valuing equity, diversity and contributing to an inclusive working and learning environment.
• Outstanding interpersonal skillsx.
• Outstanding organizational, verbal, listening, and written communications skills.
• Analytical and problem-solving skills.
• Attention to detail and high level of accuracy.
• Strong computer skills and ability to learn a state-of-the-art electronic medical records program.
• Ability to work with confidential medical records and maintain HIPAA policies and procedures.
• Ability to multi-task and problem solve innovatively.
• Ability to work effectively in a team-based environment.
• Demonstrated effective time management skills and the ability to meet deadlines.
• Willingness and ability to learn new skills as needed in the medical office environment.
• Consistently…