Hotel Front Desk Associate

Are you someone who loves helping people and creating great first impressions? Do you thrive in a fast-moving, guest-focused setting? Big Horn Lodge in Moab, UT is seeking a dependable and personable Full-Time Guest Services Associate to join our hospitality team.

At Big Horn Lodge, we know that exceptional guest experiences begin with valued employees. We're proud to offer competitive compensation, great benefits, and a positive workplace where teamwork matters.

• Pay: $20+ per hour, based on experience
• Medical, dental, and vision insurance
• 401(k) retirement plan with 4% employer match
• Paid vacation and paid time off (PTO)
• Employee hotel discounts
• Friendly, supportive, and team-driven environment

In this role, you'll serve as the welcoming face of our lodge and play an essential part in each guest's stay.

Responsibilities include:

• Welcoming guests and managing arrivals and departures
• Answering phone calls and assisting with reservations
• Responding to guest needs and inquiries with professionalism and care
• Coordinating with housekeeping and other departments to maintain smooth daily operations
• Handling cash and payments accurately
• Maintaining a clean, organized, and inviting front desk area
• Completing shift close-out tasks to support the next team member

Each day offers something new-this role is ideal for someone who enjoys variety and meaningful guest interaction.

• Morning or evening shifts available
• 4 days on / 4 days off rotation

• Previous experience in hospitality or customer service preferred
• Strong communication and interpersonal skills
• Comfortable using basic computer systems
• Professional, friendly, and attentive demeanor
• Reliable, detail-oriented, and team-focused

Located in the heart of historic downtown Moab, Big Horn Lodge is a sister property to Redstone Inn. Together, we are leaders in the local hospitality industry. Our goal is to deliver memorable guest experiences while providing a supportive, growth-oriented workplace for our employees.

If you're excited about this opportunity, we'd love to connect with you. Our application process is quick and takes less than three minutes.

Apply today and join the Big Horn Lodge team!