Porter - Lodge at Bryce Canyon

Title

Porter - The Lodge at Bryce Canyon

660241

Bryce, UT, 84764

The Hospitality Worker I is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

• Greet and provide customer service to guests while anticipating their needs
• Book reservations and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions
• Answer phone calls and emails and deliver messages as needed
• Maintain excellent customer service and a positive attitude toward guests, customers, clients, and co‑workers
• Perform other duties and tasks as assigned by manager

• Previous guest services experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrates organizational skills, accuracy, and attention to detail

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or use of Personal Protective Equipment (PPE).

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by applicable law.