Hotel Front Desk Agent

Hotel Front Desk Representative

Red Stone Inn, a well-established hotel located in the center of Moab, Utah, is currently hiring a dependable and guest-oriented Full-Time Guest Services Associate to join our front office team. All new hires starting in June will qualify for a $250 sign on bonus!

This position is perfect for someone who enjoys working with people, excels in a fast-paced environment, and takes pride in providing outstanding service.

At Red Stone Inn, we believe that a supportive workplace leads to exceptional guest experiences. We value our employees and are committed to creating a positive, respectful, and collaborative environment.

Pay:
Starting at $20+ per hour, based on experience

All new hires starting in June will qualify for a $250 sign on bonus, paid out after the associate has been employed and in good standing with the company for 90 days (based on hours worked).

Medical, dental, and vision insurance

401(k) plan with up to 4% employer match

Paid vacation and paid time off (PTO)

Employee hotel discounts

Friendly, team-focused work atmosphere

As a Guest Services Associate, you will represent Red Stone Inn at the front desk and play a key role in shaping each guest's stay. You'll ensure a smooth arrival and departure process while providing helpful, professional service throughout their visit.

• Greet guests and manage check-in and check-out activities
• Answer phone calls and assist with booking and reservation needs
• Respond to guest questions and requests in a timely, courteous manner
• Communicate with housekeeping and maintenance teams to support daily operations
• Process guest payments and handle cash with accuracy
• Keep the front desk workspace clean, organized, and professional
• Complete shift paperwork, reports, and daily checklists

This role is well-suited for someone who enjoys variety, problem-solving, and building positive guest relationships.

• 3:30 PM - Midnight
• 4 days on / 4 days off schedule

• Previous experience in hospitality or customer service preferred
• Strong communication and people skills
• Comfortable using basic computer systems
• Reliable, organized, and detail-oriented
• Positive, professional attitude

Located in scenic Moab, Utah, Red Stone Inn provides comfortable accommodations and exceptional service to travelers from around the world. We take pride in fostering a welcoming culture where team members are respected, supported, and encouraged to grow within the hospitality industry.