Room Attendant

Black Rock Mountain Resort Room Attendant

The cleanliness of a hotel is one of the primary reasons guests return again and again and recommend properties to friends and family. It goes without saying that Room Attendants hold one of the most important roles in the hotel, each and every day.

At Black Rock Mountain Resort, nestled in the stunning Heber Valley near Park City, our housekeeping team truly is the Heart of the House. We are looking for individuals with great attention to detail to join this team. The ideal candidate creates a memorable experience for our guests through the care and pride they take in preparing and maintaining guest rooms.

A great Room Attendant can turn a good stay into an outstanding one, and that impact matters deeply here.

If you are ready to Be the Difference in a guest's stay, and in your own career, Black Rock Mountain Resort is the place to do it.

Essential Functions:

• Clean and prepare guest rooms and suites to resort standards, including making beds, vacuuming, dusting, mopping, and replenishing amenities.
• Engage warmly with guests encountered during the shift to ensure their stay is going well.
• Ensure all assigned rooms are completed on time and meet quality and consistency standards.
• Maintain a clean, orderly, and properly stocked work cart throughout the shift.
• Replace linens, towels, and supplies in accordance with resort standards and the Green Program.
• Practice safety standards and remain alert to potential hazards such as broken glass, frayed cords, leaks, broken locks, or suspicious activity, reporting anything observed promptly.
• Follow all department procedures for key control, lost and found, and incident reporting.
• Handle all guest belongings and property with care and respect at all times.
• Maintain cleaning equipment and supplies in good working order and report any concerns to a supervisor.
• Report maintenance issues, damaged items, or safety concerns promptly.
• Work collaboratively with team members and other departments to support smooth daily operations.
• Remain alert, courteous, and helpful to guests and co-workers throughout the entire shift.
• Perform additional duties as requested by the Supervisor or Executive Housekeeper.
• Uphold Black Rock Mountain Resort's values of People First, Integrity, and Excellence in every interaction.

What are we looking for?

• Previous housekeeping or cleaning experience preferred but not required (training will be provided).
• Neat appearance and a pleasant, professional demeanor.
• Strong attention to detail and a reliable, positive attitude.
• Ability to manage time effectively and maintain a steady pace throughout the shift.
• Ability to communicate effectively with guests and team members.
• Ability to read room numbers, dates, and basic written instructions.
• Willingness to work a flexible schedule including weekends and holidays.

Physical Requirements:

• Ability to stand and walk for extended periods, up to a full shift.
• Ability to reach corners on floors and high places, bend, stoop, and position self throughout the shift.
• Ability to navigate and push carts weighing up to 100 lbs in tight spaces.
• Ability to lift, carry, and position loads of at least 25 lbs, and up to 30 lbs regularly.
• Ability to operate equipment including spray bottles, vacuums, mops, brooms, dustpans, scrub pads, and dusters.

Compensation: $18.00 - $20.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.