Executive Housekeeper

Executive Housekeeper

Lead the Housekeeping Team. Elevate the Guest Experience.

The Hoodoo Moab is seeking a hands-on, organized, and hospitality-focused Executive Housekeeper to lead our housekeeping operation and ensure every guest room and public space meets the highest standards of cleanliness, presentation, and service. This role oversees guest rooms, laundry, and public areas, while leading and supporting the housekeeping team to deliver a consistently exceptional guest experience.

Our Executive Housekeeper will play an important role in daily hotel operations by managing staffing, room assignments, inventory, training, quality control, and coordination with Front Desk and Maintenance. If you take pride in creating a clean, welcoming environment and enjoy leading a team in a fast-paced hotel setting, we'd love to meet you!

What's in it for you
- Compensation & Benefits

• Competitive Pay – annually depending on experience.
• 401(k) with a dollar-for-dollar company match up to 4%
• Hotel discounts at select Western States Lodging & Management properties

Eligible full-time associates are entitled to the following:

• Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
• Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
• Personal Time Off (PTO) and Vacation benefits

What You'll Do

• Lead the daily operations of the housekeeping department, including guest rooms, laundry, and public spaces.
• Ensure guestrooms and public areas are cleaned thoroughly and stocked with all required amenities according to current brand standards.
• Promote positive guest relations by demonstrating Western States Lodging & Management hospitality and service standards.
• Oversee laundry operations to ensure linens are properly cleaned and handled according to local health department standards.
• Train housekeeping and support staff on proper cleaning techniques, safety procedures, and department standards.
• Create weekly housekeeping schedules based on occupancy, business demands, and operational needs.
• Assign and organize guestrooms daily to ensure efficient housekeeping coverage.
• Monitor housekeeping boards daily and verify that room-cleaning information accurately reflects occupied and available rooms.
• Inspect rooms and public areas to ensure they are maintained in excellent condition and communicate maintenance issues or deficiencies through work orders.
• Coordinate with the Front Desk to ensure room status information remains accurate and up to date.
• Review completed rooms with the Director of Rooms to support accurate payroll processing.
• Maintain accurate lost-and-found records and inventory while making every effort to facilitate the return of guest belongings.
• Monitor housekeeping supplies and maintain appropriate inventory levels for in-room and operational needs.
• Order necessary housekeeping and operational supplies while maintaining appropriate inventory controls.
• Complete quarterly linen inventories and monitor linen usage.
• Maintain the department's MSDS information and ensure it is current and readily available for reference.
• Communicate effectively with guests, vendors, associates, and other hotel departments.
• Support management with reasonable requests and responsibilities within the scope of the position.

What We're Looking For

• Previous housekeeping, hotel operations, or hospitality leadership experience preferred.
• Previous supervisory or team leadership experience is strongly preferred.
• Strong attention to detail and a commitment to cleanliness and quality.
• Ability to communicate effectively and professionally with guests and coworkers.
• Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
• Ability to follow cleaning procedures, safety requirements, and sanitation standards.
• Ability to lift and carry required items and supplies up to 50 lbs.
• Ability to push, pull, bend, stoop, and reach overhead as needed.
• Ability to stand and walk for prolonged periods of time.
• Ability to work around cleaning chemicals and follow appropriate safety procedures.

You Know You're Successful When...

You know you're successful when guestrooms…