Spa Steward - Stillwell Spa

The Spa Steward plays an essential role in maintaining the elevated guest experience at Stillwell Spa.

Stillwell Spa operates within Snowpine Lodge in Alta, Utah.

Stillwell is operated by Arch Amenities Group (Formerly WTS International)

Are you detail oriented, proactive and are looking to work in a beautiful, relaxed atmosphere?

This position oversees locker room presentation, detailed cleaning, laundry receiving and processing, amenity replenishment, and general upkeep throughout the spa, ensuring every area remains immaculate, welcoming, and guest-ready.

• Must have weekend and holiday availability.
• Must be willing to commute in inclement / severe weather.
• Shift Meals are provided
• Flexible schedules are available for interested candidates.
• Ski Perks are included.

Job Title: Locker Room Attendant

Department: Spa/Fitness

Reports to: Site Director

Job Type: Non-Exempt

Arch Amenities Group

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary:

The Locker Room Attendant is responsible for maintaining the cleanliness, organization, and overall appearance of the locker room areas while providing outstanding customer service to members and guests. This role ensures a welcoming, well-stocked, and sanitary environment, and assists guests with amenities, towels, and lockers as needed.

Key Responsibilities:

Guest Service & Hospitality

• Greet members and guests in a friendly, professional manner.
• Assist with locker assignments, towel distribution, and amenity requests.
• Anticipate and respond to member and guest needs to ensure satisfaction.

Facility Cleanliness & Upkeep

• Regularly clean and disinfect locker rooms, restrooms, showers, sauna/steam areas, and vanity stations.
• Ensure towels, robes, and toiletries are replenished throughout the day.
• Remove used towels and laundry to designated areas for processing.
• Report maintenance or safety issues promptly to management.

Organization & Presentation

• Keep locker areas neat and presentable at all times.
• Organize supplies and ensure amenities are attractively displayed and available.
• Support daily opening, mid-shift, and closing duties.

Health & Safety Compliance

• Follow all cleaning and sanitation protocols in accordance with health and safety regulations.
• Use cleaning supplies and equipment safely and as directed.
• Monitor locker room for spills, hazards, or unsafe conditions.

Qualifications:

Education & Experience

• High school diploma or equivalent preferred.
• Previous experience in housekeeping, customer service, or spa/fitness environments a plus.
• Friendly, courteous, and professional demeanor.
• Attention to detail and pride in maintaining a clean, organized environment.
• Ability to work independently and as part of a team.
• Must be dependable and punctual.
• Comfortable interacting with guests in locker room/spa settings.

Seldom

Occasionally

Frequently