Bellperson

Job Details.

Job Location:

North Salt Lake, UT 84054

Greets arriving and departing guests in a friendly, courteous manner, assisting with carrying luggage to and from their accommodations. Also responsible for fixing minor issues around the property.

• Escorts and assists guests with luggage and any specific needs.
• Explains and promotes hotel facilities and services and provides guest with information, such as local attractions, events, and directions.
• Maintains equipment/tools used to perform duties.
• Responds promptly to all guest concerns and complaints.
• Understands and uses job duty checklist, meeting room schedule, work schedule, and all other pertinent reports.
• Performs all duties in a timely manner which include property walks, emptying garbage receptacles, sweeping, mopping, shoveling snow, and other duties as assigned.
• Monitors pool and hot tub chemical and water levels, adjusting as appropriate to maintain state guidelines.
• Maintains a high level of professional appearance and demeanor.
• Completes preventative maintenance such as carpet cleaning, replacing filters and lights, and other similar tasks.
• Receives deliveries and distributes them to the appropriate department or storage area in a timely manner.
• Assists other departments such as Housekeeping and Front Desk, as needed.
• Follows all policies and procedures.
• Other duties as assigned.

• At properties with meeting rooms, performs set-up and tear-down of tables, chairs, and other equipment; sets up food service.
• Ensures correct meeting room signage is displayed prior to event time.

• May be called upon to intervene with disruptive guests.

Knowledge, Skills, and Abilities

• Ability to communicate with guests, hotel staff, and management in a professional manner.
• General knowledge of surrounding areas and local events.
• Ability to read task lists and decipher basic measurement instruments.
• Ability to lift and carry heavy packages and luggage up to 75 pounds.
• Ability to push and/or pull equipment weighing up to 100 lbs. (such as TV stands)
• Ability to perform tasks that require bending, stooping, kneeling, reaching, extending arms over head, and walking significant distances.
• Ability to work a flexible schedule that can include weekends and holidays.
• Able to perform a wide variety of tasks during busy/stressful times.
• Excellent communication and customer service skills.
• General knowledge of chemical safety, blood borne pathogen safety.
• Ability to collaborate across departments.
• Ability to prioritize competing demands.
• Ability to apply good judgment.

High school diploma or equivalent preferred.