Shared Services Administrator

The Role

At Hello Connect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in ensure all day to day administrative tasks are completed in order to enable Hellofresh Distribution Centers in the network to run successfully. Shared Services Associates will work closely with various departments, and are committed to teamwork, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

• Provide generalist support to the facility in all areas of Human Resources
• Provide payroll support and data entry responsibilities for timekeeping accuracy and reporting
• Utilize and reference local HR tools, systems, and data sources to perform roster audit exercises
• Update and audit shift codes & schedules in ADP to ensure roster accuracy
• Manage & audit employees profiles in Workday to make sure they are properly reflecting their shifts, managers, and employment status
• Maintain employee records for Hello Fresh and Temporary employees to ensure accuracy
• Manage associate callout system including verification of time off hours, use data exports to support operations shift planning, and use system functionality to send out critical site communications to applicable employees
• Assist with new hire orientations as needed
• Meet SLA requirements for resolving associate and manager inquiries presented through Workday Help
• Participate and execute on special projects as assigned
• Perform other related tasks that may be required from time to time.

• Bachelor’s degree in Human Resources, and/or related field or equivalent work experience.
• At least three years of solid and comprehensive experience of the same capacity, human resources and/or HR Generalist experience
• Working knowledge of payroll and timekeeping processes
• Knowledge of database software, email systems, and office software
• Proficient of HR processes, systems and tools within the various stages of the employee lifecycle.
• Has proven skills in managing, understanding, execution of ERP/HRIS/Payroll systems and tools, database functionality, Workday

• Competitive Compensation
  :
  Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks
  :
  We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities
  :
  Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment
  :
  Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance
  :
  Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

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