Senior Automation Engineer - GSSC T&OE

Location: Manila

Primary Details Time Type:
Full time Worker Type:
Employee Responsible to perform a Dev Ops capability to build relevant automation solutions in sprints/iterations such as robotics RDAs and RPA's, Power Automate, and to ope rationalise support via incident management and enhancements following an Automation Governance and Delivery model.

Job Description Primary Responsibilities Work closely with the Business Process Re-engineering team, business stakeholders and other functions to understand business and solution needs, and translate into robust, efficient, and scalable technical designs

Build the automation solution using RPA technologies, other relevant programming language/platform in completing the initiative

Actively participate in implementing and maintaining process engineering and agile best practices across the delivery model, including continuous integration / continuous delivery; build, test and deployment automation; and quality focused development practices

Driving an engineering focus and quality-first approach during the governance and delivery life cycle

Identify, define, document and advocate for the most appropriate way to implement end-user requirements to achieve stated business goals objectives and achieve the product vision, whilst remaining aligned with Operational Excellence target operating model and roadmap

Identify and define re-usable design patterns that address common needs which are robust, flexible, and extensible

Engage and initiate solution discussions, including producing and demonstrating high fidelity prototypes of proposed solution components, and demonstrate these to senior stakeholders, to gain feedback for a desired outcome

Required Education Bachelor's Degree or equivalent combination of education and work experience

Required Experience2 years relevant experience

Preferred Competencies/Skills Strong problem-solving and analytical skills

Skilled in one or more RPA technologies (e.g. PEGA, UiPath, Automation Anywhere, Blue Prism) preferably Pega Robotics or Ui Path Able  to do process analysis, solution design and implementation

Comfortable to do technical requirements, tool/system(s) testing, including UAT and bug fixes

Good verbal and written English communication skills, and can deal with all levels of management both in GSSC and onshore

Can do facilitation and data gathering skills as required

Process/Solution flow design and optimisation

Background in Project Management Good stakeholder management skills

Adaptable to change and able to work in a highly dynamic environment

Ability to manage multiple automation initiatives; ability to work with centre-wide and regional projects

Strong agility and flexibility

Preferred Education Bachelor's Degree or equivalent combination of education and work experience

Preferred Experience 2+ years of experience in Pega Robotics, UiPath or any RPA tool (UiPath, PEGA, Automation Anywhere, Blue Prism)
At least 2-4 years of professional experience in programming (including scripting /coding), .Net, Python, VBA, SharePoint Development, SQL and relational databases, and application development

Has been involved in multiple automation initiatives that delivered tangible benefits

At least 1 year experience in the financial services industry, preferably in insurance

Working experience in a consulting or shared services environment preferred

Graduate degree in IT or Software Engineering Preferred Knowledge Advanced knowledge on programming concepts using any of the following language C/C++, Python, VB Script, Ruby, Java, JS, .Net Knowledge of technical architecture for Automation/RPA projects

Understanding of extensible and scalable solutions

Knowledge of risk and internal control concepts and experience in applying them to coding standards of various technology solutions and aligned to business processes

Conceptual knowledge/background in Agile (Scrum) practice, and/or Project Management Preferably with knowledge in the Insurance industry

QBE Cultural DNA Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:

-We are customer-focused-We are technical experts-We are inclusive-We are fast-paced-We are courageous-We are accountable-We are a team

All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices

US Only - Disclaimer To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Job Type Individual Contributor Global Disclaimer The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be…