JRSS NOC Technician III

Description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).

US Citizenship required along with a current DoD Secret Clearance.

Our anticipated salary range for this role is $65,000 - $75,000.

• Execute network operations to include analysis of customer traffic across the MPLS and JRSS infrastructure.
• Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions.
• Work directly with supported customers and peers to ensure maximum network availability to minimize or eliminate mission and operational impact.
• Proactively monitor network alarms across platform-specific network management tools.
• Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management.
• Utilize incident management applications to document all aspects of reported outages, degradations, isolations, escalations, and resolutions during the lifecycle of a service-impacting network incident.
• Assess and identify resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of the following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management.

• DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• High school diploma and 2-4 years of experience.
• Ability to work in a 24/7 operation.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS.
• General understanding of network topologies.
• Active DoD Secret security clearance.

• Tech control facility or cyber transport experience.
• Circuit actions and vendor experience.
• IP architecture experience.
• Telco NOC, inside or outside plant experience.
• Experience with MS Office suite (Outlook, Excel, Word, Access, PowerPoint, Teams).
• Experience with alarm surveillance, fault management, LAN maintenance, performance management, change management.
• Additional certifications such as CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv
  4.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.