ServiceNow Developer Security Clearance

Position: ServiceNow Developer with Security Clearance
Location: Hill Air Force Base

Mid-Senior Service Now Developer

Location:

Fort Meade, MD | Scott AFB, IL | Hill AFB (Ogden), UT

Clearance Required:

Secret Certification Requirement:
Security+ (must obtain within 14 days of start if not already held)

Employment Type:

Full-Time, Onsite Job Overview
We are seeking an experienced Senior Service Now Developer to support a large-scale DoD enterprise environment focused on modernization, sustainment, and operational excellence. This role supports mission-critical network and service operations and requires a strong background in Service Now development, automation, and telecommunications-related modules.
This position is 100% onsite at Fort Meade, MD, Scott AFB, IL, or Hill AFB (Ogden), UT. Primary Responsibilities Perform configuration, development, support, and maintenance of the Service Now platform
Support standup, configuration, and implementation of: ITSM
OMT (Order Management Telecommunications)
TSM
TSOM Create and maintain:
Forms, workflows, reports, dashboards, views, roles, and groups Develop automated workflows and Service Catalog solutions
Integrate Service Now with external tools and platforms (Elastic, Netcool, Kafka, etc.)
Coordinate and support application and platform upgrades
Assist with the design and documentation of business process flows
Support business process re-engineering efforts to migrate ticketing and order management into Service Now
Design and implement CMDB solutions, ensuring data quality and integrity
Support data migration and system integrations
Troubleshoot and resolve Service Now platform and application issues
Orchestrate and automate operational workflows
Collaborate with engineers, developers, analysts, and stakeholders in an Agile environment
Maintain technical documentation in accordance with development best practices
Identify operational trends and patterns to improve user experience and system performance
Mentor and guide junior Service Now developers
Interact with customers and stakeholders to address systems engineering concerns and technical issues Top Required Skills 3+ years of hands-on Service Now development experience

Experience with Service Now Discovery and CMDB

Experience with OMT (Order Management Tracking) and TNI (Telecommunications Network Inventory) modules
Ability to obtain Security+ certification within 14 days of start
Active Secret clearance preferred (sponsorship available for qualified local candidates)
Strong communication skills and ability to work independently in a fast-paced environment Basic Qualifications U.S. Citizenship required
Active DoD Secret clearance
Meets DoD 8570 IAT Level II requirements (Security+ or equivalent)
Ability to commute full-time onsite to Fort Meade, MD;
Scott AFB, IL; or Hill AFB, UT
Bachelor’s degree with 8–12 years of relevant experience
OR Master’s degree with 6–10 years of experience
(Additional years of experience may be substituted in lieu of a degree)
6+ years supporting technology infrastructure
4+ years of Service Now development experience
Experience supporting Service Now upgrades
Strong multitasking, prioritization, and time-management skills
Willingness and ability to mentor junior developers Preferred / Nice-to-Have Qualifications Service Now Certified Application Developer

Experience with telecommunications-related Service Now modules (TSM, TNI, OMT)
Familiarity with Agile, SAFe, and Kanban methodologies

Experience with JIRA, Git, and Confluence
ITIL Foundation certification or strong ITIL knowledge
AWS cloud experience and additional Service Now certifications
Experience migrating from legacy systems to Service Now
CI/CD, Dev Ops, or Dev Sec Ops  experience
Test automation and quality engineering experience Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)