Missile Defense Operations Support Cell Team Lead

Job Summary

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Field Command (DGFC).

Position: Missile Defense Operations Support Cell Team Lead (Hill AFB, UT)

Requirements: U.S. citizenship and an active Secret clearance.

• Lead a team of Leidos employees and sub-contractors, defining the team's direction and ensuring alignment with organizational and customer missions.
• Manage daily contractor operations, serving as the focal point for contractor‑assigned tasks and addressing performance issues.
• Foster an environment of employee growth and development, promoting continuous learning and skill enhancement.
• Handle team staffing activities, performance concerns, and dispute resolution.
• Provide guidance, support, and resources to motivate team members.
• Ensure MD OSC Technicians adhere to source documentation, DoD policies, DISA circulars, local TTPs, and watch officer documentation.
• Partner with engineering teams to provide specifications for network architecture, evaluate and integrate new technologies, and perform needs assessments.
• Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other system issues.
• Provide advanced troubleshooting and problem resolution for complex network problems.
• Interact with customer and senior leadership regarding network engineering, technical considerations, and related issues or conflicts.
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SONET, IP, and SATCOM network issues.
• Provide SONET/SDH/IP network support, including configuration of switches, routers, multiplexers, media converters, and modems.
• Utilize diagrams, maps, cut sheets, and TSOs/SAAs/GAAs as source documentation for network configuration.
• Utilize ticketing applications to aid in customer problem tracking and resolution across the network.

• BS degree with 4–8 years of relevant experience or Master’s degree with 2–6 years of relevant experience (or equivalent combination of education and experience).
• Hold DoD‑8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.
• Able to work in a 24x7 shift work environment.
• Must have an active DoD Secret security clearance.
• Possess deep understanding of both Transport and IP network topologies.
• Prior management experience in IT or operations.

• Tech control facility or cyber transport experience.
• Circuit actions and vendor experience.
• IP architecture experience.
• Telco NOC, inside or outside plant experience.
• Experience with MS Office suite (Outlook, Excel, Word, Access, PowerPoint, Teams).
• Experience with one or more of alarm surveillance, fault management, LAN maintenance, performance management, or change management.

$73,450.00 – $

Competitive compensation, Health and Wellness programs, Income Protection, Paid Leave, and Retirement.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.