Missile Defense Operations Support Cell Team Lead

Description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Field Command (DGFC).

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening for a Missile Defense Operations Support Cell Team Lead at Hill AFB, UT
.

This position requires U.S. citizenship and an active Secret clearance.

Primary Responsibilities:

• Lead a team of Leidos employees and sub-contractors. Responsible for defining the team’s direction and ensure that individual and team goals align with the organization and customer mission.

• Manage daily contractor operations, serving as the focal point for contractor assigned tasks, responsible for addressing and mediating performance issues.

• Foster an environment of employee growth and development, promoting continuous learning and provide opportunities for skill enhancement.

• Responsible for team staffing activities, as well as addressing performance concerns, resolving disputes or disagreements within the team.

• Provide guidance, support, and resources to help team members succeed and feel motivated to contribute their best work.

• Ensure MD OSC Technicians adherence to MDA source documentation, DOD polices, DISA circulars, local TTPs, and watch officer documentation.

• Partner with engineering team to provide specifications for network architecture, evaluating and integrating new technologies to enhance current capabilities, and performing needs assessments.

• Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other systems issues.

• Provide advanced troubleshooting and problem resolution of complex network problems.

• Interacts with customer and/or senior leadership regarding network engineering, technical considerations, and for associated problems, issues or conflicts.

• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SONET, IP and SATCOM network issues.

• Provide SONET/SDH/IP network support to include configuration of switches, routers, multiplexers, media converters, and modems.

• Utilization of diagrams, maps, cut sheets, and TSOs/SAAs/GAAs as source documentation for network configuration.

• Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our customer's communications.

Basic Qualifications:

• Requires BS and 4 – 8 years of prior relevant experience or Masters with 2 – 6 years of prior relevant experience. (Or equivalent combination of education and/or experience.)

• Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.

• Able to work in a 24x7 shift work environment.

• Must have an active DoD Secret security clearance.

• Possess deep understanding of both Transport and IP network topologies.

• Prior Management experience in IT or Operations

Preferred Qualifications:

• Tech control facility or cyber transport experience

• Circuit actions and vendor experience

• IP architecture experience

• Telco NOC, inside or outside plant experience.

• Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs

• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.

GSMO

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

For U.S. Positions:
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as…