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IT Incident & Service Desk Administrator; L3

Job in Redmond, Sevier County, Utah, 84652, USA
Listing for: Wipro
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 121000 USD Yearly USD 45000.00 121000.00 YEAR
Job Description & How to Apply Below
Position: IT Incident & Service Desk Administrator (L3)
Location: Redmond

Wipro in the United States is seeking an IT Support Specialist to manage incident triage, resolve high-priority tickets, and fulfill software, hardware, and network service requests within SLAs. You will document observations and root causes to support mitigation.

This role requires Windows Server Administration and 3–5 years of experience. It includes SLA monitoring, change requests with rollback plans, and incident analysis to drive service improvements.

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