IVC Nursing Facilitator

Snow College is seeking a dependable, technology-minded individual to support the Nursing Program's Interactive Video Conferencing (IVC) classrooms on the Ephraim campus. This position is responsible for ensuring reliable operation of classroom technology before and during live instruction, providing technical support to faculty, and helping deliver a seamless learning experience for students across multiple campuses.

Note:
This is not a student position.

• Comfortable using computers, software applications, and classroom technology.
• Ability to learn new technologies quickly in a fast-paced environment.
• Punctual and dependable.
• Takes initiative.
• Listens to and follows instructions.
• Excellent customer service and interpersonal skills.
• Strong problem-solving skills.
• Ability to remain calm and respond quickly in a live classroom environment.
• Strong oral and written communication skills.
• Ability to work independently with minimal supervision.
• Professional demeanor and ability to maintain confidentiality.

• Ability to sit and use computers or related equipment for extended periods.
• Ability to reach and/or crouch to troubleshoot audiovisual equipment when needed.

• Provide technical support for Interactive Video Conferencing (IVC) nursing classes.
• Prepare and verify all classroom technology and connections prior to each class.
• Monitor live IVC sessions and respond immediately to technical issues to minimize instructional disruptions.
• Coordinate with nursing faculty to ensure seamless classroom transitions when instructors teach from different campus locations.
• Troubleshoot and resolve issues involving computers, cameras, displays, microphones, document cameras, and video conferencing software.
• Assist with maintaining classroom equipment and report maintenance needs.
• Perform other related duties as assigned.

Training will be provided; prior experience with Snow’s Interactive Video Conferencing systems is not required.

Facilitators work an average of 15 hours per week, with weekly hours remaining the same throughout the semester and days and times varying by semester. Sample schedules from previous semesters include:

• Monday 8:15‑3:00
  Tuesday 9:15‑2:30
  Wednesday 9:15‑2:30
  Thursday – off
  Friday 8:15‑1:30
• Monday 10:15‑12:15
  Tuesday 8:15‑3:30
  Wednesday 8:15‑12:30
  Thursday 9:30‑12:30
  Every other Friday 10:15‑12:30

Snow College is an Equal Opportunity/Affirmative Action employer and educator.