Invoice Reconciliation Coordinator

The Role

At Hello Connect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As an Invoice Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations and Accounts Payable teams in processing and analyzing invoicing data to facilitate a 3‑way match between what we have ordered, what we have received from our suppliers, and what we have been invoiced for, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

• Extract and aggregate data from the invoicing system for invoice analysis and reconciliation.
• Analyze errors and trace them back to the root cause using raw data from the appropriate database.
• Resolve quantity and price discrepancies with urgency and escalating where appropriate.
• Ensure data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities.
• Work collaboratively with internal teams including the Accounts Payable, Supply Chain and Procurement teams to resolve any data discrepancies
• Communicate with suppliers where necessary to clarify detail, escalating any supplier disputes to Line Manager
• Support the wider Supply Chain function with reporting and administration tasks to ensure the smooth running of the operation

• Minimum of 3 years experience in invoicing, billing, general accounting, or data entry roles.
• Excellent typing speed and accuracy; familiarity with touch typing systems is an advantage.
• Knowledge of office equipment, computer hardware, and peripheral devices.
• Basic knowledge of database management.
• Prior experience with Oracle is highly desirable.
• Proficient in Microsoft Office applications.
• Fluent in English; additional European language skills (German, Dutch, French, Spanish, or Italian) are a plus.

• Competitive Compensation:
  Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks:
  We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities:
  Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment:
  Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance:
  Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time