Pool Technician

Location: Midway

JOB SUMMARY

Under general direction, the Pool Technician is responsible for the daily operation, maintenance, safety, and cleanliness of swimming pools, spas, and related aquatic facilities. This role ensures compliance with local health codes, Company standards, and safety regulations while providing a clean and safe swimming environment for guests or residents.

ESSENTIAL JOB FUNCTIONS

* Tests, monitors, and balances pool and spa water chemistry, including chlorine/bromine, pH, alkalinity, and calcium hardness.

* Adds chemicals safely and accurately per manufacturer and health department guidelines.

* Skims debris, vacuums pool, brushes walls and tile, cleans gutters and skimmer baskets.

* Backwashes filters and clean strainers as required.

* Monitors water clarity and circulation systems.

* Inspects, operates, and maintains pumps, filters, heaters, chemical feeders, and controllers.

* Identifies equipment issues and reports or performs minor repairs.

* Maintains accurate logs of chemical usage, test results, and maintenance activities.

* Assists with seasonal opening and closing of pools and spas.

* Ensures compliance with local, state, and federal health codes.

* Maintains proper signage, safety equipment, and emergency shut-off systems.

* Immediately closes pools if conditions are unsafe and notifies management.

* Follows all PPE and chemical handling procedures.

* Responds to spills, contamination incidents, and equipment failures.

* Responds professionally to guest/resident questions or concerns.

* Coordinates with Maintenance staff, management, and vendors.

* Communicates safety issues or required closures promptly.

* Regular, reliable attendance and punctuality is a key component of this position.

* Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.

* Maintains open and effective communication with team members and management.

* Attends and participates in team meetings.

* Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.

* Completes all required Company training/compliance courses as assigned.

* Adheres to Company standards and maintains compliance with all policies and procedures.

* Performs other related duties and responsibilities as assigned.

EDUCATION

* High school diploma or equivalent.

EXPERIENCE

* A minimum one (1) year of pool maintenance experience in related field required.

* No supervisory experience required.

SUPERVISORY RESPONSIBILITIES

This position does not include any supervisory responsibilities.

LICENSES & CERTIFICATIONS

* Certified Pool Operator (CPO) Certification.

SKILLS & ABILITIES

This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.

* Proficient in time management; the ability to effectively organize and manage multiple priorities.

* Recognizes an emergency situation and takes appropriate action.

* Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels.

* Analytical and problem-solving skills.

* Strong focus on accuracy and precision.

* Ability to work scheduled shifts, follow all timekeeping policies, and comply with federal, state, and local labor regulations, including those related to meal and rest breaks

* Performs well with frequent interruptions and/or distractions.

* Basic math skills.

* Basic knowledge of Google Docs/Microsoft Word.

* Basic knowledge of Google Sheets/Microsoft Excel.

* Basic knowledge of Gmail/Microsoft Outlook.

* Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.

* Able to maintain a positive and professional working environment.

* Fosters a culture of excellence.

* Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.

TRAVEL REQUIREMENTS

* No travel required.

PHYSICAL DEMANDS

* Climbing:
Ascending or descending ladders, stairs,…