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Healthcare Support Operations Manager - Hybrid
Job in
Wallace Heights, Salt Lake County, Utah, USA
Listed on 2026-08-11
Listing for:
Castlight Health, Inc
Full Time
position Listed on 2026-08-11
Job specializations:
-
Management
Healthcare Management
Job Description & How to Apply Below
Castlight Health, Inc. is seeking a Manager, Customer Support to lead a high‑volume healthcare contact center in Sandy, UT. The role oversees supervisors and specialists, drives service levels, quality, and efficiency, and handles real‑time operations and escalations in a hybrid environment.
You will coach leaders, optimize workflows, and coordinate staffing, scheduling, and outbound efforts, ensuring exceptional service while maintaining compliance and customer satisfaction.
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