Barista

Reports To: Shift Lead or General Manager

Status: Part-Time, Non-Exempt (Hourly + Tips)

The Barista is responsible for delivering an excellent guest experience while preparing high-quality coffee, espresso beverages, and food items. This role focuses on friendly customer service, drink quality, teamwork, and maintaining a clean and organized store environment. Baristas help create a welcoming atmosphere and support the team to ensure efficient daily operations.

Time Commitment

This position primarily supports the opening shift and early-day operations. Team members in this role will typically work mornings and remain on shift through late morning or early afternoon.

This position is offering 8-20 hours currently with the opportunity for more hours in the future based on availability.

Preferred availability:

• Monday–Saturday: 5:30 AM – 1:00 PM
• Sunday: 6:30 AM – 2:00 PM

Occasional attendance at after-hours staff meetings or coverage of closing shifts may be required.

Applicants with consistent availability year round may be given scheduling priority to support store staffing needs.

Customer Experience

• Greet every guest in a friendly and professional manner.
• Take accurate orders and process transactions through the POS system.
• Communicate clearly with guests about menu items, modifications, discounts, and promotions.
• Resolve simple customer concerns professionally and elevate issues to a Shift Lead or Manager when needed.
• Thank guests sincerely and invite them back (example: “See you tomorrow!”).

Drink & Food Preparation

• Prepare espresso drinks, brewed coffee, teas, and specialty beverages according to company recipes and standards.
• Prepare and serve food items safely and efficiently.
• Ensure consistency, quality, and proper presentation of all drinks and food items.
• Maintain knowledge of the menu and seasonal offerings.

Store Operations

• Follow opening and closing checklists.
• Maintain a clean, organized, and sanitary workspace.
• Clean counters, equipment, tables, and dining areas regularly.
• Restock ingredients, cups, lids, syrups, milk, and food items as needed.
• Follow all food safety and sanitation procedures.

Teamwork

• Communicate effectively with team members to ensure smooth operations.
• Support coworkers during busy periods.
• Assist with daily tasks and responsibilities as assigned by Shift Leads or Management.

Social Media Support

• Capture photos or short videos of drinks, food, or events for the store’s social media channels.
• Share creative ideas for posts or promotions to highlight products, events, or community engagement.
• Ensure content aligns with the brand’s style and messaging.

• Provide friendly, respectful service to every guest.
• Work efficiently in a fast-paced environment.
• Maintain clean, neat clothing appropriate for food service.
• Follow company policies, recipes, and procedures.
• Maintain punctuality and reliability for scheduled shifts.
• Contribute to social media content creation when time permits, helping showcase the store’s personality and community engagement.

• Must possess a current Food Handler’s Permit/Food Handler Card as required by local health regulations (or obtain within the required timeframe after hire).
• Previous customer service experience preferred but not required.
• Ability to stand for extended periods and move quickly in a fast-paced environment.
• Ability to multitask and stay organized during busy times.
• Strong communication and teamwork skills.
• Ability to receive and apply constructive feedback and training, demonstrating a willingness to make corrections and continuously improve.
• Ability to maintain a positive, guest-focused attitude in a fast-paced service environment.