Dairy​/Frozen Foods Clerk- Mountain Green

Lee’s Marketplace is a family‑owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high‑quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

At Lee’s Marketplace, a Frozen Clerk plays a key role in maintaining a clean, well‑stocked, and organized Frozen department. This position is responsible for stocking shelves, rotating products, checking expiration dates, and ensuring that dairy items are fresh and presented attractively. Frozen Clerks provide friendly, helpful customer service and contribute to a safe, clean, and welcoming shopping environment.

Key

Duties and Responsibilities:

• Assist with the daily operations of the Frozen Department including product ordering, receiving, stocking, rotation, and merchandising to maximize sales and product quality.
• Deliver excellent customer service by answering questions, locating items, handling concerns professionally, and offering product suggestions.
• Ensure department cleanliness and that all food safety, temperature, storage, and sanitation guidelines are followed to meet health and company standards.
• Report inventory needs and maintenance issues to the Frozen Manager.
• Maintain cohesive and supportive communication with vendors and partners.
• Ensure all responsibilities assigned are completed to the best of your ability.

• Greet customers warmly and offer assistance in locating or learning about Frozen products.
• Resolve customer complaints or product concerns professionally and promptly.
• Provide recommendations and product knowledge to enhance the shopping experience.
• Coordinate with guests regarding special orders.
• Ensure shelves are fully stocked and presentable to support a positive guest impression.

• Assist in the maintenance of the displays throughout the store according to store standards.
• Ensure product freshness by assisting with the verification of date coding on items and proper rotation of product.
• Apply effective inventory control procedures through ordering and stocking of entire Frozen department.
• Record all damaged product and rework or store in designated backroom cooler areas.
• Order, receive, and stock frozen products using proper rotation (FIFO) to ensure freshness.
• Handle all products safely and according to food safety guidelines, including cold chain management.
• Maintain accurate inventory levels through cycle counts and shrink control.

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Report any safety hazards or equipment issues to management.
• Provide an example for other team members to maintain a clean and safe environment.

• Work cooperatively with team members to achieve store goals.
• Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
• Provide a safe, clean, and positive environment; and consistently build and support a culture based on relationships and continuous improvement.
• Continuously strive to build knowledge and skills, both personally and within the department and store through training and education of self and other team members.
• Provide a professional example for other team members to follow.
• Attend team meetings and training sessions.
• Assist other departments as needed.
• Work in a fast‑paced, sales environment with tact and patience.
• Work with team to ensure products are sold well before their expiration date.

• Age Requirement: 16 years or older.
• Availability:
  Flexible – including evenings, weekends, and holidays.

• Ability to stand, walk, twist, sit, and bend for extended periods.
• Ability to lift and carry items weighing up to 50 pounds.
• Manual dexterity for handling small objects and operating equipment.
• Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
• Occasionally stoop, crouch, kneel, or crawl.
• Prolonged periods standing…