Bakery Clerk- Mountain Green

Overview

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

Lee’s Marketplace Bakery Clerks are charged with assisting in any way possible in the total operation of the Bakery Department. Responsibilities may include packaging, labeling, displaying, and verifying the quality of the baked goods produced by the Bakery department while engaging with guests in person, over the phone, or through digital communication tools. Bakery Clerks work in a consistently fast-paced environment while maintaining high standards of personal, exemplary customer service.

This position is expected to learn and maintain knowledge of Lee’s Marketplace bakery options and other specialty food products, creating a great engagement and shopping experience for each guest who visits the Bakery.

• Helps with the production, development, preparation, and maintenance of Bakery items in accordance with recipes and quality standards.
• Assists in displaying and restocking Bakery products. Ensures shelves and cases are filled, fresh, rotated, faced, and cleaned.
• Maintain accurate food inventories.
• Learn about, and educate customers about, Lee’s Marketplace bakery products and services.
• Maintains training and certification by actively attending in-person trainings and consistently utilizing digital training platforms.
• Maintains, processes, and completes orders through digital and in-person order processing.
• Other responsibilities as needed.

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
• Provide excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepare and process the guest’s orders promptly and finalize their purchase in a friendly manner.
• Display excellent problem-solving skills and strive to find the best resolution that exemplifies the “Lee’s Way” – doing what’s best for our guests, our team, and our company.
• Be familiar with, and assist customers with, the Lee’s Marketplace website.

• Stock shelves and maintain displays according to store standards.
• Ensure product freshness by watching for quality in production, rotating stock and checking expiration dates.
• Assist in unloading deliveries and organizing stock rooms as needed.
• Package and label products using a computer program.
• Assist the department to maintain proper freshness, pricing, code dating, tare and merchandising of products in compliance with company policies and procedures.

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Report any safety hazards or equipment issues to management.
• Adhere to all food safety and sanitation regulations.
• Contribute towards the cleaning responsibilities in the department as management sees fit.

• Operate cash registers and handle transactions accurately.
• Follow store policies on returns, exchanges, and refunds.
• Ensure the security of cash and other financial transactions.

• Work cooperatively with team members to achieve store goals.
• Participate in team meetings and training sessions.
• Assist other departments as needed.
• Work in a fast-paced, sometimes crowded, sales environment with tact and patience.
• Work with the team to ensure products are sold well before their expiration date.
• Attend departmental, store and company meetings as required; contribute to profits and revenues and meet productivity standards.
• Know and comply with all company policies, procedures, programs, and directives. Refer to Team Member Handbook continually to ensure policies and procedures are followed. Promote a harassment-free environment and…