Retail Territory Manager

Location: Manila

, Philippines Job Family Group:

Commercial and Retail Worker Type:

Regular Posting

Start Date:

May 22, 2026

Business Unit:

Experience Level:Early Careers

Job Description:

What’s the role

A Regional Territory Manager is responsible for driving sustainable business growth across a network of retail sites while ensuring a consistently high-quality customer experience. The role involves leading and supporting retail partners to achieve sales, operational, and service excellence through strong performance management, coaching, and strategic planning. It also focuses on strengthening safety culture, developing people capabilities, and ensuring compliance with operational and company standards.

Additionally, the position requires identifying growth opportunities, optimizing financial performance, and collaborating with cross-functional teams to deliver overall business objectives.

What you’ll be doing

Drive territory growth in value, volume, reputation, and brand equity while ensuring best-in-class customer experience across all Shell mobility sites

Lead and manage retailer performance to deliver Customer Commitment and Sales & Operations targets, including coaching underperforming sites

Develop and execute Territory and Retailer Master Plans to optimize network performance

Strengthen HSSE culture by ensuring full compliance with safety, operational, and Shell Business Principles standards

Enhance customer satisfaction by improving staff capability and leveraging customer feedback

Build retailer capability and succession pipelines, including involvement in recruitment, training, and development

Deliver sales and profitability targets, including district planning, pricing optimization, and retailer business planning

Identify and capture growth opportunities across Fuels, Convenience Retail, and Lubricants Partner with retailers to grow their businesses while maximizing Shell’s performance through innovative initiatives

Monitor financial performance, including reviewing P&L statements and closing performance gaps Collaborate cross-functionally with internal stakeholders (Network, Marketing, Finance, HR, Supply, etc.)Ensure competitive pricing and market responsiveness, including tracking competitor activity and executing countermeasures

Implement marketing and operational initiatives to drive compliance and performance at site level

Manage risk and financial controls, including credit compliance and system utilization

Optimize supply and inventory to maintain stock availability and meet demand

Oversee site standards and expansion initiatives, including HSCs, car wash facilities, and lubricant compliance

Execute field activities effectively, including structured site visits and active forecourt selling programs

What you bring

We are seeking candidates with expertise in:

Sales, negotiation, and value-based selling

Channel management and route-to-market strategies

Partner development and value proposition design

Commercial and financial acumen, including value chain understanding

Customer experience management and retail operations, including HSSE standards

Site operations, processes, and adherence to retail best practices

Product, program, service, and logistics management

Requirement:
Candidates must be open to assignment anywhere in the Philippines.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

Progress as a person as we work on the energy transition together.

Continuously grow the transferable skills you need to get ahead.

Work at the forefront of technology, trends, and practices.

Collaborate with experienced colleagues with unique expertise.

Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

Benefit from flexible working hours, and the possibility of remote/mobile working.

Perform at your best with a competitive starting salary…