Shop Hand E-Bike Moab & AVA Rafting

Job Title

E-Bike Moab & AVA Rafting Guest Service Staff

Moab, Utah
Full‑time and Part‑time position, June 2026 to September 2026

Starting pay ranges from $13/hr to $18/hr depending on experience and qualifications. No experience required. Training provided.

• Deliver exemplary guest service to satisfy and surpass guest expectations, ensuring a world‑class experience.
• Work as a proficient and effective team member.
• Maintain bike equipment for a quality guest experience.
• Assist with bike rentals for guests.
• Work with awareness of job requirements and daily task lists and maintain motivation.
• Maintain a positive attitude and a healthy work environment.
• Communicate well with all co‑workers and management.
• Check in and assist guests for rafting and bike trips.
• Become proficient at using POS system for ringing up retail sales.
• Become proficient at using Ventrata booking software for managing rentals and reservations.
• Ring up sales with accuracy to maintain a cash drawer.
• Complete end‑of‑day financial close for POS system.
• Employ strong sales skills and a proactive demeanor to achieve photo and retail sales.
• Clean all outpost facilities, including offices and retail space, and pick up trash around the outpost.
• Assist managers with accepting and tagging new inventory and maintaining organized inventory storage.
• Assist in maintaining and cleaning grounds, including weeding, removing trash and general upkeep.
• Help fit wet suits and jackets when necessary.
• Run/drive shuttles when necessary.

• Strong understanding of guest service.
• Enthusiastic about outdoors and adventure.
• Customer service/communication skills.
• Experience with POS systems.
• High school level education or higher.

Relocation accommodations with employee camp grounds at the Moab outpost. Training provided. Work in a dynamic, fun, and adventurous environment. No prior experience required.

AVA Rafting & Zip Line is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or any other status protected by applicable law.