Field Automation Technician I UT

Overview

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MidCentralcompanybringsit.

EVERY. DAY.

Our smart, gritty team supports, challenges, and motivates each other to think hard and work harder—from our headquarters in OKC to our field offices in Colorado, New Mexico, North Dakota, Oklahoma, Pennsylvania, Texas, and Utah. Weshortentimelines.

We increase uptime. And we push the energy industry forward.

The Field Automation Technician I is responsible for providing field-level technical support for the iCOMBO product line, including installation, preventive maintenance, troubleshooting, and customer training. This role operates independently in the field and requires strong self-direction, professional communication, and thorough documentation of all service activities.

• Perform installation and startup of iCOMBO equipment at customer sites, following established procedures and engineering specifications
• Conduct scheduled preventive maintenance and service calls on iCOMBO units independently, ensuring minimal equipment downtime
• Troubleshoot and diagnose basic mechanical, electrical, and control system issues on iCOMBO equipment; escalate complex issues to senior technicians or engineering
• Deliver customer-facing training on iCOMBO equipment operation, routine maintenance procedures, and safety protocols; ensure customers are confident and competent in day-to-day use of the product
• Complete all field service documentation accurately and promptly, including service reports, work orders, parts usage logs, and customer sign-off forms
• Maintain detailed records of equipment configurations, serial numbers, and as-built conditions for each site visit
• Communicate job status, customer feedback, and equipment issues to the iCOMBO Coordinator and Operations Manager in a timely manner
• Manage personal schedule and travel logistics to meet service commitments; maintain accountability for time and productivity while working independently
• Inspect, maintain, and organize personal tool inventory and company-issued equipment to ensure readiness for field deployment
• Perform basic torqueing tasks using calibrated tools in accordance with company specifications and safety standards
• Load, transport, and secure iCOMBO components and service materials for safe delivery to and from job sites
• Verify equipment readiness and conduct pre-startup checks prior to startup or returning equipment to service
• Adhere to all company, customer, and regulatory Health, Safety, and Environmental (HSE) requirements at all times
• Represent Mid Central professionally at customer locations; maintain a customer-first mindset in all interactions
• Attend scheduled meetings, briefings, and training sessions—in person or virtually—to support communication, coordination, and professional development
• Be available and on call 24 hours per day
• Travel to designated job sites as required

• Other duties as assigned

Effective performance in this role requires the following:

• Policies, practices, and procedures of Mid Central Energy
• Policies, practices, and procedures of safety practices associated with equipment installation, service, and maintenance
• Health, Safety, and Environmental (HSE) procedures and guidelines
• Principles of customer service and professional client interaction
• Basic technical understanding of mechanical, electrical, and control systems
• Proper use and care of hand tools, torque tools, and diagnostic equipment associated with assigned jobs
• iCOMBO product line components, configurations, and operational principles (training provided)

• Excellent interpersonal and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
• Strong written communication and documentation skills
• Excellent organizational skills and time management, particularly in an unsupervised field environment
• Product knowledge specific to the iCOMBO product line
• Basic computer knowledge, including mobile devices and field service applications
• Attention to detail in both technical work and documentation
• Self-motivation and the ability to work independently with…