SCommerce, Warehouse Operations - Warehouse Functional Lead

Location: Manila

Department Operations Level Experienced  (Team Lead)
Location Manila The  Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

Oversee the inventory process and team members to ensure all Key Performance Indicator (KPI) and targets are achieved such as inventory accuracy

Manage the schedule and attendance of all employees under your department

Ensure the division is staffed with skilled manpower that are capable in their current positions while being prepared and developed for the challenges of the future

Effectively manage the storage and picking locations with setting SOPs to drive higher productivity and overall optimize the use of space in the warehouse

Controls inventory levels by supervising physical counts; reconciling with data storage systems

In-charge of replenishment and rack transfer of inventory for fulfillment of orders and manage aging of inventory in the warehouse

Notify appropriate departments when there is non-conformance or shortage/overages are found

Ensure all transfers are processed immediately upon arrival into the warehouse

Provide reports to Warehouse Lead for internal performance reporting

Requirements:

Graduate of any Bachelor’s Degree Preferably has 2-5 years of experience in E-commerce, Logistics and Warehousing Strong sense of ownership and operational discipline

Excellent analytical and problem-solving skills

Has supervisory experience, both for direct and agency employees

Keen with details and has a background in process improvement

Proficiency in MS Excel and Google Applications Can read, understand and report data Knowledgeable on Warehouse Management System Amenable to be assigned in Bulacan
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