Receptionist - State Farm Agent Team Member

Benefits

• Hiring Bonus
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

I opened my agency in 2017 and currently lead a team of three. I was recruited right out of college and began my career as a team member with State Farm before taking the step to open my own agency. That experience shaped how I lead today and how I invest in developing my team.

I’m a proud alum of Michigan State University, and outside of the office, I’m a wife and mom to two boys.

I stay active in the community through involvement with Game on Cancer and by partnering with a local minor league baseball team for events. Giving back and staying connected locally is important to how we operate.

Our agency offers PTO, bonuses and commissions, a sign‑on bonus, Simple IRA, and ongoing training, development, and coaching. We also prioritize team‑building events and professional growth so you can continue advancing in your career.

Culture is a top priority in our office. We’re a collaborative, team‑oriented group that values positivity, support, and growth. I’m looking for someone with a great attitude who enjoys working with others and isn’t afraid to try new things even when it feels uncomfortable. We believe mistakes are part of the process, and that’s how we learn and improve together. If you’re looking for a team that will support your growth, challenge you to get better, and celebrate your progress along the way, this could be a great fit for you.

We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.