Dispatcher, Transportation

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to.

• Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer.
• Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments.
• Answer phones from drivers and customers.
• Review yard check to ensure freight is not missed and trucks are on schedule.
• Coordinate drivers to come back for second round of deliveries.
• Coordinate daily P&D requirements.
• Monitor driver performance and report findings to manager.

Identify areas for improvement and efficiencies.

• An understanding of the geography of the area
• High School graduate or equivalent
• Transportation background in dispatch, dock supervision (2-3 years)
• Computer literate in Excel and Word
• Equipment knowledge is an asset
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
• Results focused
• Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc.
• Must have a strong sense of urgency
• Must be able to work under a flexible work schedule
• Must be a hands‑on operator, trainer, coach and mentor
• Must be able to build and maintain relationships
• Must be a self‑starter
• English required; other languages an asset but not required

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.

• Job Identification 23084
• Job Category Operations
• Posting Date 04/17/2026, 05:28 PM
• Job Schedule Full time
• Locations 6060 Stoney View Dr, Shelby Township, MI, 48316, US