Customer Success Analyst - Document Review & Feedback
Job in
Utica, Oneida County, New York, 13501, USA
Listed on 2026-09-07
Listing for:
Mercor
Full Time
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Mercor is hiring a Customer Support / Success professional with experience in customer support, service delivery, or customer success roles to review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance.
You will work with cross-functional teams on high-impact evaluation projects, leveraging strong analytical and written communication skills to drive improvements and customer satisfaction.
Based in the United States; NYC area preferred.
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