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Help Desk Engineer - Level 1 Multiplatform
Job in
Utica, Oneida County, New York, 13501, USA
Listed on 2026-06-01
Listing for:
TEKsystems
Full Time
position Listed on 2026-06-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
TEKsystems is seeking a Level 1 Technical Support professional in Rochester, NY to provide technical assistance for Windows, Macintosh, and Unix systems to over 5,000 users. Responsibilities include fielding support calls, resolving technical issues, and collaborating with team members on service desk projects. The ideal candidate should have expert-level knowledge of Windows, Mac, Unix, and strong customer service skills, along with experience in a fast-paced help desk environment.
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