×
Register Here to Apply for Jobs or Post Jobs. X
More jobs:

Quality Improvement Specialist

Job in Utica, Oneida County, New York, 13501, USA
Listing for: ICAN, Inc.
Full Time position
Listed on 2026-06-09
Job specializations:
  • Quality Assurance - QA/QC
  • Healthcare
    Data Scientist
Job Description & How to Apply Below
The Quality Improvement Specialist ensures agency services meet or exceed standards set by stakeholders and regulatory/oversight agencies. This role monitors performance trends, supports continuous quality improvement initiatives, and helps drive positive outcomes for clients and families while promoting a strong organizational reputation.

Duties and Responsibilities:

Apply quality improvement standards and regulatory guidance to strengthen program performance and support continuous improvement efforts.
  • Conduct audits that promote compliance and enhance service quality.
  • Assess quality processes and identifies opportunities to improve outcomes for clients, families, and programs.
  • Manage and resolve client/consumer complaints in a timely and professional manner.
  • Collect, analyze, and maintain data related to client satisfaction and program performance.
  • Translate data insights into clear reports that inform decision-making.
  • Develop training materials and provide education to staff and providers based on identified trends and needs.
  • Collaborate with internal teams to document, investigate, and report incidents in accordance with regulatory requirements.
  • Participate in quality management activities, including the review and investigation of serious reportable incidents.
  • Support compliance with HIPAA and assist the Compliance Officer in maintaining regulatory standards. Represent the agency on internal and external committees, as assigned.
Education/

Experience:
  • Bachelor's degree in human services or a related field, or an Associate's degree with
    relevant experience.
  • Experience in a human services or nonprofit setting required, with
    preference for programs regulated by OMH, OCFS, DOH, or similar agencies.
  • Experience applying regulatory requirements with a focus on compliance and quality
    improvement strongly preferred.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary