Furniture Sales Associate

Boscov's Department Store seeks a friendly Furniture Sales Associate to deliver personalized service in our home furnishings department. You'll greet customers, assess needs, explain features and benefits, and guide shoppers through furniture selections while maintaining Boscov's family-focused, community-oriented standards. Responsibilities include meeting sales goals, processing orders, coordinating delivery, maintaining showroom appearance, and staying current on product knowledge, promotions, and financing options.

You'll collaborate with team members, handle issues with integrity, and help ensure a welcoming, customer-first environment.

Responsibilities

• Greet customers and provide personalized assistance in the furniture department
• Assess customer needs and recommend appropriate furniture solutions
• Explain product features, benefits, warranties, and financing options
• Process sales transactions and special orders accurately
• Coordinate delivery and follow-up to ensure customer satisfaction
• Maintain showroom appearance, pricing, and merchandise displays
• Meet or exceed individual and department sales goals
• Stay current on product knowledge, promotions, and inventory
• Resolve basic customer concerns with professionalism and integrity
• Collaborate with team members to support a positive store environment

Required Skills

• Retail sales
• Customer service
• Point-of-sale (POS) systems
• Product knowledge - furniture
• Merchandising and showroom presentation
• Sales closing techniques
• Order processing and documentation
• Upselling and cross-selling
• Basic math and cash handling
• Communication and interpersonal skills