Senior Field Service Engineer

Senior Field Service Engineer

Join a global manufacturing leader, delivering advanced technology solutions to customers nationwide. This Field Service Engineer role offers the chance to make a direct impact supporting clients, with flexible travel and a supportive technical team behind you. If you enjoy hands-on troubleshooting and building long-standing customer relationships, this opportunity offers both autonomy and professional growth.

Senior Field Service Engineer Benefits & Compensation

• Competitive pay with annual performance bonus potential
• Company vehicle provided for work-related travel
• Comprehensive health, dental, and vision insurance
• All travel expenses covered
• Home most weekends; travel by car and air is required
• Ongoing technical training and career development

Senior Field Service Engineer Requirements & Qualifications

• 5+ years of technical school or equivalent work experience in mechanical, hydraulic, or electrical systems maintenance and repair
• Demonstrated ability with troubleshooting and servicing industrial automation equipment
• Proficient in reading technical manuals and blueprints
• Strong organizational skills for timely reporting and documentation
• Excellent customer service and interpersonal communication
• Able to travel frequently (by car and air); must live near a major airport
• Self-motivated and able to work independently

Senior Field Service Engineer Day-to-Day Responsibilities

• Review installation requirements with customers before shipping new equipment
• Oversee the assembly and on-site installation of machines at customer locations
• Inspect, adjust, and start up newly installed machinery, ensuring compliance with specifications
• Demonstrate safe operation and maintenance procedures to customers
• Provide warranty and non-warranty maintenance, repair, and training services
• Maintain close relationships with assigned customers and local distributors, responding to service needs and technical inquiries
• Accurately complete service, inspection, time, and expense reports within required timelines
• Offer phone and email-based remote technical support when not traveling

If you're passionate about hands-on problem-solving and customer success in a dynamic, collaborative environment, we encourage you to apply.