Program Supervisor Pivot

Program Supervisor Pivot

Champlin Ave - Utica, NY 13502

Salary Range $27.87 - $27.87 Hourly Position Type Full Time Job Shift Evening Travel Percentage Up to 25%

$1000 sign on bonus

M/T off Evenings and Weekends hours

Basic Function/Overall Responsibilities:
Supervision of assigned programs and staff in a manner that integrates a safe environment with individual client treatment plans.

Principal Assigned Responsibilities:

• Ensure a safe, clean and attractive therapeutic environment in assigned residential program, including evaluation and purchase of needed supplies and materials.
• Direct and ensure child care workers adhere to agency policies and procedures and regulatory guidelines.
• Participate in client service plan review/treatment team meetings and direct and ensure child care workers' implementation of life space components of individual client treatment plans.
• Develop and establish program routines and schedules in compliance with agency policy.
• Participate in the development of program budget and ensure compliance relative to income and expenses in area of responsibility throughout the course of the fiscal year.
• Participate in 24-hour on-call procedures for handling client, program and staffing crisis and available to arrive on campus within 45 minutes of a call if needed.
• Interview and recommend new staff hires in collaboration with other program supervisors coordinate the completion of all hiring, resignation and termination tasks with the Human Resources Department.
• Oversee site-specific and agency-wide mandated orientation training of all new staff assigned to program in accordance with agency and site-specific policies and procedures.
• Participate as a trainer and provide training per the agency's Training Program, specific to TCI and the Sanctuary Modules.
• Supervise all child care and staff assigned to program.
• Plan and co-lead weekly staff meetings, assure written minutes are taken for all meetings.
• Facilitate and/or ensure residents "kids meetings" are scheduled weekly, conducted and documented.
• Participate in professional development training, including skills' development training for clients as determined.
• Provide direct child care services to program and direct observation of staff in program on a scheduled or unannounced basis, including evening and week-end hours, as evidenced by two scheduled late nights and one unannounced visit minimally monthly.
• Monitor program compliance budgetary, human resource, purchasing and other related agency requirements or guidelines.
• Conduct monthly fire drills in accordance with regulatory and accrediting body requirements.
• Ensure provision of reliable information to clinical, educational and psychiatric staff regarding behavioral observations of clients per site-specific protocols.
• Facilitate family or other client visits in concert with Case Planners and provide necessary arrangements for supervision and transportation for residents and families, when needed.
• Active participation in agency committees, including but not limited to, Management Team and The Behavior Support Team.
• Ensure trauma informed care Behavior Support Management expectation are communicated and implemented.
• Review and investigate Therapeutic Crisis Intervention Reports, Client Incident/Accident Reports, Client Complaint Forms and Staff/Visitor Accident Reports in accordance with agency policy and procedures. Document findings and recommendations to appropriate administrative and clinical staff in a timely manner.
• Actively participate in program and agency-wide Quality Assessment and Improvement activities in accordance with the agency's ongoing Quality Improvement Program.
• Actively engage in Integration meetings. Program supervisor meetings to ensure collaboration with clinical & recreation aspects of program.
• Related task and duties as assigned by supervisor.

Education and Experience Requirements:

1. High school diploma or equivalency with one year experience working with children and/or families, two years preferred. 2. One year supervisory experience required.

Required Knowledge, Skills, Abilities and

Competencies:

• Commitment to following and embracing the Seven Commitments of our Sanctuary Model.
• Strong understanding of developmental milestones related to childhood and adolescence.
• Demonstrated knowledge of behavior treatment and social skills' development of youth in residential settings
• Demonstrated knowledge of critical variables in creating a safe and successful therapeutic environment.
• Strong organizational skills.
• Strong written and verbal communication skills.
• Ability to form effective relationships with youth in care.
• Ability to engage in collaborative working relationships with agency staff, professionals from other agencies and regulatory bodies.
• Strong emphasis placed on prior supervisory experience.
• Understanding of basic needs and developmental issues of children in a way that promotes growth and respects individuality.
• Strong understanding of and ability to teach trauma…