Assistant Network Administrator

Assistant Network Administrator

Provides technical and administrative support to the Network Administrator; monitors, coordinates and oversees daily functions of support staff.

• Assist in coordinating the continuous development, operation and maintenance of the WAN/LAN; install software upgrades and enhancements; document work performed.
• Test, evaluate and enhance network hardware and software; add and delete components as required; configure software and tune hardware for maximum network performance.
• Assist and perform computer troubleshooting to diagnose network system problems; analyze network computer and peripherals' functionality; identify, locate, resolve and repair problems; document work performed.
• Assist in overseeing the communications network system; perform maintenance and repairs; troubleshoot techniques and daily system functions.
• Monitor Network Support Group's operations and procedures, and submit recommendations for improving daily functions of technical systems and staff.
• Coordinate staff; plan, prioritize and assign tasks and projects.
• Test, evaluate and enhance server and PC hardware and software; add and delete components as required; configure software upgrades and enhancements; document work performed.
• Oversee directory structure to maintain local user accounts and system security for e-mail and shared files.
• Remain current on trends and technology changes; evaluate new hardware, software and related equipment for functionality and fit to current operating environment and user needs.
• Maintain cooperative working relations with the departments and computer users.
• Perform other duties as assigned.

• Knowledge of North Slope Borough organization, operations, policies and procedures.
• Knowledge of principles and capabilities of computer systems, including networked environments and peripheral devices.
• Knowledge of Local Area Network (LAN) principles.
• Knowledge of hardware and software troubleshooting techniques.
• Knowledge of local system access and security guidelines and procedures.
• Knowledge of specialized software applications which are unique to departments.
• Skill in exercising initiative to apply effective troubleshooting procedures for computer systems in a networked operations environment.
• Skill in assessing and prioritizing multiple tasks, projects and demands, and delegating tasks.

• Associate's Degree in Computer Science, or equivalent.
• Four years of network computer hardware and software support work experience, or equivalent combination of education and experience.
• Three years of experience in a customer service environment.
• Three years of supervisory experience.
• Ability to pass Security Clearance with the State of Alaska Department of Public Safety Information Network (APSIN) and National Crime Information Center (NCIC) within 60 days of hire.
• Valid Driver's License from the state where the individual is currently residing; ability to obtain a valid Alaska Driver's License that meets North Slope Borough insurance criteria within 30 days of employment.

THE NORTH SLOPE BOROUGH IS AN ALCOHOL AND DRUG FREE WORKPLACE.