IT System & Network Administrator

REPORTS TO:

IT Manager

WORK SCHEDULE:

Monday through Friday 9:30am - 6:00pm

COMPENSATION: $78,419.25/year + DOE + Benefits, Exempt Regular Full-Time Position

CLOSING DATE:
Until Filled

Ilisagvik College is rooted in the ancestral homeland of the Iñupiat. As an institution, we are "Unapologetically Iñupiaq." This means exercising the sovereign inherent freedom to educate our community through and supported by our Iñupiaq worldview, values, knowledge, and protocols. The Iñupiaq way of life is woven into our curriculum, programs, activities, and daily interactions within Ilisagvik College and our community partners.

The IT Systems & Network Administrator is responsible for the administration, support, and maintenance of the college's IT infrastructure, including servers, networks, hardware, software, and user systems. This role provides both Tier 1 and Tier 2 support, contributes to long-term planning and project implementation, and ensures the security and reliability of campus-wide technology systems.

• Administer and maintain LAN/WAN networks, wireless systems, servers, access points, and endpoint devices.
• Deploy, configure, and monitor servers, storage systems, and network devices to ensure availability and performance.
• Manage and maintain Active Directory, group policies, DNS, DHCP, and related services.
• Provide Tier 1 and Tier 2 technical support to end users and resolve escalated issues.
• Maintain and troubleshoot user accounts, system permissions, shared resources, and email accounts.
• Ensure that IT security practices are consistently followed across all systems, networks, and cloud services.
• Track and maintain IT assets, including computers, laptops, printers, and network equipment.
• Research and recommend hardware/software upgrades, standardization, and technology improvements.
• Maintain accurate documentation for network architecture, system configurations, and license compliance.
• Participate in IT planning, purchasing, and budgeting in coordination with the IT team.
• Assist in administering VoIP systems, surveillance cameras, and cloud-based platforms (e.g., LMS, email).
• Collaborate on special projects as assigned by the IT Manager or Analyst.
• Provide weekly system performance reports and participate in IT policy/procedure development.
• Stay up to date with industry trends through forums, training, and peer networking.
• Support Iñupiaq cultural integration and engage respectfully in a multicultural work environment.
• Works on specialized projects as required.
• Complies with College policies, procedures, and administrative directives, as well as state, federal, and local laws, regulations, and ordinances.
• Performs other related duties as required.

• Windows Server Administration:
  Strong understanding of Windows Server environments (2019, 2022, and current), Active Directory, Group Policy, DNS, DHCP, and file/print services.
• Network Fundamentals:
  In-depth knowledge of LAN/WAN infrastructure, TCP/IP, firewalls, switches (Juniper/Cisco), routing protocols, and network troubleshooting.
• IT Security Best Practices:
  Understanding of cybersecurity principles, including user access control, network security, antivirus/malware defense, and system auditing.
• Cloud Services:
  Familiarity with cloud platforms such as Microsoft 365, Azure, or Google Workspace.
• Systems Monitoring & Maintenance:
  Experience using tools for network monitoring, alerting, performance tracking, and diagnostics.
• Hardware/Software Deployment:
  Knowledge of imaging, patching, remote software installation, and maintaining inventory.
• Help Desk Support:
  Understanding of support ticket workflows, user troubleshooting, and service documentation.
• Strong interpersonal, oral, and written communication skills.
• Ability to work independently and as part of a team.
• Demonstrated ability to interact effectively in a multicultural environment.
• Ability to pass a pre-employment background check.
• Demonstrated knowledge in one or more of the following areas: post-secondary educational systems, North Slope Borough [NSB] institutions and organizations; Iñupiat culture, language, values, and traditions.
• Ability…