Car Rental Agent - UIC Arctic Development & Operations

Overview

UIC Car Rental is seeking a Car Rental Agent responsible for maintaining the cleanliness and readiness of rental vehicles, assisting customers with reservations and check‑ins, and performing basic vehicle servicing. This position also supports administrative functions such as service record keeping and weekly financial logs.

Essential functions will include:

• Clean and detail vehicles; perform regular exterior and interior washes.
• Refuel returned vehicles and prepare them for next rental.
• Conduct basic vehicle maintenance (oil/filter changes, minor tire repairs).
• Check in returned rentals; assist customers with reservations and checkouts.
• Maintain accurate records of vehicle servicing and usage.
• Support the manager with weekly financial logs for accounting.
• Unlock and stage vehicles for customers or company use.

Knowledge and Critical Skills/Expertise:

• Strong hand‑eye coordination and attention to detail.
• Ability to observe and identify vehicle condition and maintenance needs.
• Capable of working independently with minimal supervision.
• Reliable, self‑motivated, and safety‑conscious.

Minimum Qualifications:

• High school diploma or equivalent.
• Experience in customer service.
• Basic knowledge of oil changes and tire repair/replacement.
• Employee must have a valid driver’s license and a three (3) year clean driving record.
• Must successfully pass a background check.

Physical and Mental Demands:

• Must be able to lift and carry items weighing 50 lbs or more.
• Requires physical stamina and the ability to perform manual tasks for extended periods.
• Must remain alert and focused while working independently or under time pressure.

Working Conditions:

• Primarily indoor work environment with sustained temperatures around 85°F.
• Occasional outdoor work required in varying weather conditions.
• Must be able to work in cold weather, including during winter callouts.