HR Operations Specialist

Utrecht, Netherlands | Posted on 07/02/2026

Zoho is a privately held, bootstrapped and profitable cloud software company. We aim to become one of the largest B2B SaaS provider worldwide committed to solving business problems through our deep technology expertize and superior customer experience. We believe in experimentation, iteration, and following your instincts.

The HR Operations Specialist is a key role within the HR team, responsible for ensuring the smooth and effective execution of HR processes and total rewards initiatives. This position at Zoho Europe combines strategic thinking with hands‑on operational execution, with a strong focus on enhancing employee experience, total rewards and compensation, maintaining efficient HR systems, and ensuring compliance with company policies across our European workforce.

The HR Operations Specialist will play a critical role throughout the employee lifecycle—from onboarding to off‑boarding—while also driving initiatives that strengthen workplace culture and employee engagement.

• Manage the full employee lifecycle, including onboarding and off‑boarding, ensuring a positive employee experience.
• Partner with managers to deliver smooth onboarding and support employee transitions.
• Maintain HRIS systems, employee records, and employment contracts in line with local compliance requirements.
• Support payroll, benefits administration, and HR‑related financial processes.
• Monitor and report on key HR metrics (e.g. turnover, engagement, time‑to‑hire) to support data‑driven decisions.
• Manage compensation and benefits administration, acting as a point of contact for employee and provider queries.
• Review and support total rewards and employee recognition programs.
• Ensure compliance with local employment laws and support HR policies and audits.
• Support DEI initiatives, employee well‑being, and culture‑building activities across the organisation.

• 3-5 years of experience in HR Operations, or related roles.
• Strong understanding of HR practices, employment laws, and regulations in Europe (EU and UK).
• Proficiency in HRIS and other HR software systems.
• Excellent organizational, analytical, and problem‑solving skills.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels.
• Ability to manage multiple tasks and projects with a high degree of accuracy and attention to detail.
• Proactive, with a continuous improvement mindset and able to deal with the day to day ambiguity at work.
• Ability to speak either Dutch, Polish, Italian, Spanish, Portuguese or a similar language is a plus.
• Bachelor’s degree in Human Resources, Business Administration, or related field. HR certification (e.g., SHRM‑CP, PHR, CIPD) is a plus.
• Marketing and HR combined degree and work experience is also acceptable.

24 days of annual leave, excluding public and statutory holidays.

NS Business Card subscription or Mileage allowance when using a personal car.

Company lunch provided for when employee is in the office.

Office mobile top‑up or subscription reimbursed.

Contribution towards private health insurance.

Mac Book, mobile, and paid SIM for business use.

Company‑paid travel insurance for business purposes.

Opportunity to work with a global team and contribute to the growth of a leading technology company.

It is important for the applicant to hold a national or EU passport, have a valid work authorization and be within commutable distance. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.

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