Senior Business Development Manager

Talent Acquisition | SAAS | EU, APAC and the US markets | Presidents Club 2019  Company Description  Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in  San Mateo, California,  Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes  Freshdesk  (omni-channel customer support),  Fresh sales  (sales automation),  Freshmarketer  (marketing automation),  Fresh service  (IT service desk),  Freshchat  (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a Built In Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products Trust Radius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

Job Description   Work from our Utrecht office as this is an onsite role
Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to deliver regional revenue targets as an  individual contributor
Develop and manage your lead pipeline by assessing, prioritizing and moving a large number of prospective clients simultaneously
Define and execute on plans and meet and exceed your role-based goals
Engage with senior managers on our marketing, sales and operations teams to design and execute campaigns.
Help to continuously improve our internal and external processes
Use resources effectively, including marketing, pre-sales and sales executives to meet your objectives
Become an advocate for our brand and an expert in customer service and CRM
Provide regular reporting of pipeline status and conduct forecasting exercises
Qualifications   Ideally first experience in sales or business development, preferably in a similar role OR equivalent practical experience in other high velocity sales environments. Cloud software sales experience is a plus

Experience with the  Netherlands Market
Fast-learner driven to action, passionate about sales, customer service and CRM tools
Enthusiastic about helping and serving clients, a high level of goal and customer orientation and self-motivation, charming with a friendly persistence, excellent written and verbal communication skills, strong team player and collaborator
Ability to thrive in a fast-paced globally-dispersed work environment
Native level written and oral communication skills in Dutch Language is a must.
Additional Information   Enhanced Paid-Time-Off with an additional day for the 1st 5 years of service
Life insurance
Learning & Reading budget of up to €1.000 per year
Free lunch on Freshworks 3x a week in the office
25 days annual Paid-Time-Off (PTO)
Company Funded Employee Assistance Program (EAP) for both you and your family
Discounted Tax Support Services
Diversity and Inclusion  At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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