Driver Manager

Driver Manager About Us Formed in 1924 Cowan Systems is a subsidiary of Schneider National headquartered in Baltimore MD and enjoys a history of excellence and quality in the transportation business Starting out as one mans entrepreneurial spirit has grown into six unique divisions that operate throughout the country Today Cowans state of the art fleet has grown to 2100 power units and 6500 trailers operating out of 40 locations nationwide Due to continued growth Cowan Systems LLC is seeking the top talent in the industry to join our team Cowan Systems LLC is a national truckload carrier that specializes in providing high quality dedicated fleet services for companies requiring first rate performance Cowan Systems offers dedicated fleet services which provide a customized transportation package designed to meet the specific needs of the shipper such as specialized equipment strict timetables and custom reporting Our 100 supply chain solution includes local and long haul trucking services brokerage warehousing and driver leasing Cowan is committed to providing a healthy safe and stable work environment that promotes individual success equal opportunity for learning and professional growth In our family oriented environment we treat everyone with dignity and respect Through the emphasis of our team work philosophy we maintain a balance between professionalism and the ability to have fun Our Mission At Cowan Systems LLC our mission is to provide logistics and transportation services that create value for our clients suppliers employees and owners We pursue our work with diligence intelligence and a high regard for the safety of our employees stakeholders and the public Our Vision Cowan Systems is an industry leader and the carrier of choice because of our passion for service best in class drivers professional management team commitment to safety drive for innovation and our culture of continuous improvement and quality excellence Our Values Safety of our team drives every decision we make

An entrepreneurial spirit fostered by healthy work environments

Fiscal responsibility

Exceptional Customer service

Cowan Culture At Cowan Systems LLC our most valuable strength is our people with diverse backgrounds and experiences we prioritize personal and professional development We are a company that explores innovative ideas and encourages creativity Our success is fueled by cultivating and inspiring our community through open & honest communication Together we provide exceptional service to our partners and our peers Cowan is NOT defined by what we do as individuals but who we are as a team

Job Summary The Driver Manager is responsible for the successful execution of customer freight delivery and the daily oversight and management of their assigned fleet This is a leadership position that reports to the Operations Manager or the Terminal Manager depending on the size of the operation The Dispatch Manager will participate in; problem identification solution recognition and system implementation to improve areas that impact our drivers experience and the quality of our services The Dispatch Manager will foster a culture that ensures their team works together in a way that supports the mission of the organization and is in alignment with our core values and beliefs Supervisory Responsibilities Direct and indirect reports consisting of Professional Drivers Schedule Sunday Thursday 7am 5pm

Job Duties Driver & Terminal Connect Effectively dispatch a fleet using proper procedures for real time management of freight and drivers ensuring high level of data accuracy within the system

Maintain highest driver relationship and satisfaction of new and tenured drivers by Actively onboarding new drivers following the 12 week onboarding process

Regularly reviewing driver scorecards in order to ensure drivers are meeting performance and income goals

Auditing driver manifests for pay accuracy and workload balance

Advocate for driver in relation to executable plans

Effectively communicate policy changes schedule changes etc to the fleet

Participate in driver mentoring and driver appreciation activities as prescribed by the Terminal Manager Oversee fleet of drivers ensuring all team members are properly trained in all aspects of their position Coach where performance improvement is needed in accordance and notify Terminal Manager or Operations Manager when there is a need for corrective action or formal performance improvement plans to address deficiencies

Participate in pre trip inspections with drivers on a regular basis

Coach and counsel your Fleet in the areas of; productivity customer care and service attendance and company rules Develop driver performance improvement plans in coordination with HR and the Terminal Manager as needed

Confirm driver plans with drivers Via Qualcomm and or phone providing driver with any required information to complete the assignment including special load requirements Hazmat specialty equipment etc Safety Connect…