Assoc. Financial Consultant

Schedule:

Monday - Friday, 8:30am - 5:30pm On-Site

Candidates must live within a reasonable commuting distance of the communities served by Travis Credit Union, which include the following counties:
Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus, and Yolo. For hybrid and remote roles, candidates are still required to reside within a commutable distance of our corporate headquarters in Vacaville, California.

We are unable to sponsor or assume sponsorship of employment visas for this position. Candidates must have current authorization to work in the U.S. (no sponsorship available).

Travis Credit Union’s (TCU) Financial Services Advisers provide financial consulting services to assist members with identifying their financial goals and objectives. This team acts as a catalyst for the promotion and growth of TCU’s financial products and services portfolio. Two career ladders exist within the Financial Services Advisors family: independent consultant or a collective wealth advisory team. By assisting TCU members in identifying and growing their financial health objectives, this team acts as a conduit in providing tools for member objective achievement while supporting TCU’s overall services capabilities and strategic objectives.

• Reviews, analyzes and recommends appropriate mixture(s) of products and services to support each member’s individual financial goals and objectives.
• Establishes, maintains and develops trusting and effective advisory, fiduciary relationships with members. Conducts financial consulting sessions with members to identify financial needs and objectives. Applies expert knowledge of a wide range of financial plans and products including investment, savings and insurance products to support member financial goals. Researches and solves member investment issues.
• Analyzes financial information obtained from members to determine and recommend strategies members can use to work towards their financial goals and objectives.
  
  Answers members' questions about the purposes and details of financial plans and strategies. Recommends appropriate mixture(s) of products and services to support each member’s individual financial goals and objectives.
• Reviews members' accounts and plans regularly to determine whether life changes, market trends, economic changes, or financial performance indicate a need for plan reassessment.
• Stays informed on the economic and political environment and the credit union’s investment outlook.
• Keeps abreast of market conditions and adheres to all regulations, compliance policies and procedures as stipulated by identified industry regulator, the broker/dealer and the credit union.
• Maintains well-organized client files to include all necessary documentation to adhere to established regulations, policies or procedures of the industry regulator(s), the broker/dealer and TCU. Ensures recordkeeping is legible, concise, consistent and well organized.
• Establishes and maintains positive, productive relationships with management and staff assigned to branch offices served. Participates in branch meetings to provide updates on referrals. Provides ongoing training for TCU member-facing staff.
• Partners with Community Relations to plan and conduct educational seminars on financial planning topics such as retirement planning, estate planning, and insurance and investment services.
• Maintains professional relationships with product wholesalers to remain current on features and trends in the market, product design, implementation and selling technique. Offers consistent, professional member service through direct, phone, electronic or written communication.
• Effectively manages assigned performance expectations with regard to volume of appointments, volume of sales, volume of gross dealer commission and member satisfaction ratings, ensuring corporate goals are achieved.
• Utilizes wealth management tools and stays current on changes to existing and new investment products and services.

• Extensive knowledge of insurance and investment terms, concepts, practices, procedures, recordkeeping, legal requirements and market trends.
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