Site Operations Manager

RS Integrated Supply is a rapidly growing leader and global provider of comprehensive supply chain services that drive increased productivity and profitability for our clients, including:
Supply Chain Services, Asset Services, Master Data Leadership SM and Technology. We currently deliver our highly focused expertise through integration at more than 220 customer sites across the North America, Europe, and Singapore.

The Site Operations Manager oversees and reports on the daily operations of the MRO storeroom, determines proper inventory levels and methods and analyzes spend to provide cost savings and storeroom improvements. This position oversees all recruiting, training, and developing for storeroom staff as well as providing regular feedback, performance evaluations and corrective action as required. The Site Operations Manager collaborates with various corporate departments on procurement, systems integration, customer invoicing, vendor payments and staff management to ensure effective site management.

The Site Manager drives customer satisfaction through building strong customer relationships and ensuring excellent customer service from the staff. The goal of this role is to achieve metrics per the customer contract and SOA strategic imperatives as they relate to Cost Savings, Stock Outs, On Time in Full Delivery, Compliance, Safety & Environmental, Material Savings, Process Improvements, and Customer and Staff Retention.

This includes negotiating, developing, and managing multi- disciplined projects, as well as tracking and managing business results and routinely sharing and presenting those results on a regular basis to the client. The Site Manager demonstrates value to the customer by achieving business goals and objectives and providing measurable cost savings and identifying storeroom quality improvements. Key to success is conveying a vision for best-in-class storeroom management, within the contractual terms.

COMPENSATION: $110K - $120K

SCHEDULE:
Mon - Fri | 8am - 5pm (some overtime and weekends required.)

• Responsible for the on-site supervision of all aspects of MRO and storeroom management operations encompassing customer service, supply chain management, purchasing, receiving and inventory control while following and enforcing all site SOP guidelines
• Work through the applicable Category Managers to negotiate guarantees of stock and non-stock items
• Learn the essential aspects of the client’s contract and ensure understanding and compliance for all associates
• Effectively manage client relationships, advise, and consult on business processes and exceed internal/external customer expectations. Attend meetings and make contacts as necessary with Clients and Vendors to resolve quality and delivery problems.
• Execute and manage all aspects of purchasing cost-effectively and maintain data integrity within RS Integrated Supply enterprise asset management system and/or the customer’s CMMS system. Maintain and control all aspects of purchasing through distribution in a cost-effective manner while communicating with the customer’s operational facility. Become proficient in both SYNC and the client’s systems
• Work with senior management to define and implement strategic and tactical plans and concepts, effectively prioritizing daily tasks and procedures.
• Responsible for recruiting new staff, working with HR and Supervisor, and following recruiting SOPs
• Monitor storeroom inventory levels and build levels in accordance with customer and RS Integrated Supply’s needs. Develop and implement Inventory Reduction Programs. Ensure maintenance of proper labeling and storage of all inventoried items.
• Prepare, perform, and oversee all daily, weekly, and monthly reports (e.g., stock replenishment, Buyer activity, Ops reporting, etc.) as required. Evaluate/analyze report results and develop/initiate corrective actions/process improvements as needed.
• Initiate ongoing communication and collaboration with other Site Buyers and Managers within the program or division to capitalize on areas of opportunity and shared resources.
• Follow the Partner or Tier 1 Supplier program as instructed…