Service Coordinator​/Case Manager - Mixed Caseload

Position Overview

Service Coordinator – Under the general direction of a Case Management Supervisor, responsible for the full range of case management duties including intensive case management and high levels of expertise. Implements client's service plans, assists in confirming Lanterman eligibility for young children, manages delivery of services, ensures Individual Program Plan objectives are pursued, assists in resource utilization, monitors vendor services, evaluates effectiveness of plans, and conducts annual reassessments with interdisciplinary team.

May conduct client assessments and occasionally act in supervisory or lead capacity.

• Manage delivery of services to regional center clients with intensive physical or emotional needs.
• Ensure the client’s Individual Program Plan and objectives are pursued.
• Assist clients in using public and private resources before accessing regional center funds.
• Monitor vendor services and verify services are delivered per purchase authorizations.
• Evaluate effectiveness of Individual Program Plans.
• Ensure appropriate community resources are available to the client.
• Conduct annual reassessments of clients’ developmental status with interdisciplinary team.
• May conduct client assessments on an occasional basis.
• Initially or on an ongoing basis support young children (3-6) with Lanterman eligibility determinations.
• Occasionally act in supervisory or lead capacity (e.g., Officer of the Day or Acting Supervisor).

• Master’s degree in a field related to developmental disabilities, OR
• Bachelor’s degree in a related field (social work, psychology, counseling, special education, nursing) and three years’ employment in a related field. Minimum education requirement may not be waived.
• Minimum qualifications may be waived depending on agency needs for specialized skills (such as language abilities).

• Fluency in a language in addition to English is desirable and may be required.
• Possession of a valid California driver’s license and minimum legal automobile liability insurance; ability to provide personal automobile transportation during working hours and after‑hours emergencies or access to reliable transportation.

• CalPERS Retirement Plan.
• CalPERS Medical Insurance Plans with generous employer contributions.
• Dental Insurance (zero cost for employee-only coverage).
• Vision Insurance (employee-only cost share $5/month).
• Flexible Spending Accounts for Medical and Dependent Care.
• 100% Employer Paid Life Insurance.
• Generous vacation and sick accrual policies.
• Employee Referral Reward Program.
• 16 Paid Agency Holidays per year.
• CalPERS 457 Supplemental Retirement Plan.

• Other than English – $225 per month.
• Other language – $150 per month.
• American Sign Language – $200 per month.

• $62,244 – $68,652 with opportunities for 5% increases annually.
• North Bay Regional Center is an Equal Opportunity Employer.