Store Director

Store Director Responsibilities

• Work with all departments to ensure and maintain appropriate functioning of entire store operations.
• Prepare weekly sales/labor projections, execute to plan, and consistently achieve budgeted payroll percentage.
• Oversee department managers to ensure they are held accountable for the conditions of their department; monitor hiring practices, scheduling techniques, and labor costs.
• Hire, develop, evaluate, and supervise Department Managers and staff.
• Account for Department Managers’ weekly schedules to keep labor cost at or below the budgeted payroll percentage for the store.
• Manage store financials and demonstrate full comprehension of the Profit & Loss (P&L) Statement.
• Analyze company financial statements and use them in daily operations.
• Maintain store sanitation and cleanliness in accordance with local laws and best practices.
• Maintain a safe work environment for employees, vendors and customers.
• Monitor cash management for the store, including approving all store expenses before they occur.
• Initiate weekly communications with the support department directors to exchange business information such as vendor and product issues.
• Ensure all store expenses have received appropriate approval before entry.
• Ensure monthly inventory counts, all deadlines are achieved, and the store is "inventory ready".
• Monitor and address customer issues, personnel situations, rewards and recognition, and policy violations.
• Coordinate all store events, including executing weekly sales flyers, merchandising plans, monthly inventories and all marketing promotions.
• Oversee merchandising, loss prevention, and store appearance/conditions for the location.
• Anticipate highs and lows in the business and react accordingly to solve problems and/or adjust allocated labor.
• Sustain a high level of product knowledge and product preparation.
• Walk department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
• Perform other duties as assigned.

• Bachelor’s degree or equivalent preferred.
• Minimum of 6 years of professional experience.
• Preferred 5–7 years grocery retail experience in overall store operations and merchandising.
• Previous experience in a natural foods industry is a plus.
• Maintain the highest level of customer service at all times.
• Adapt to the ever-changing high volume retail environment while working in a cross‑functional team.
• Take initiative when problems arise and use independent judgment to take corrective actions.
• Flexibility to adapt in a variety of situations.
• Advanced attention to detail with the ability to prioritize and meet deadlines.
• Excellent written, verbal, and interpersonal communication skills.
• Knowledge of MS Office including Outlook, Word, and Excel.
• Ability to multitask and keep excellent organizational skills.
• Lead, support and contribute to team goals.
• Work varied hours/days as business dictates.
• Familiar with Health Department guidelines and regulations pertaining to a grocery retail environment.
• Plan and execute effective teamwork and provide management that motivates staff and sets clear expectations.
• Analyze and create action plans for financial statements.

The Store Director will manage day‑to‑day store operations, maintain a safe and inviting environment for customers, collaborate with the cross‑functional retail team to meet financial and operational goals, collaborate with suppliers and vendors, and coordinate store events and marketing plans.

• Sit – rarely 1–2 hours
• Stand – continuously 1–8 hours
• Walk – continuously 2–8 hours
• Drive – frequently 2–4 hours
• Bend – occasionally 1–33%
• Climb (2–6 ft) – occasionally 1–33%
• Crawl – occasionally 1–33%
• Crouch/Squat – occasionally 1–33%
• Kneel – occasionally 1–33%
• Reach (forward & overhead) – frequently 34–66%
• Twist (45 degrees at waist) – occasionally 1–33%
• Lifting/Carrying – 0–10 lbs. occasionally 1–33%; 11–25 lbs. occasionally 1–33%; 26–50 lbs. occasionally 1–33%; 51–100 lbs. never 0%
• Repetitive Motion – right & left grasping frequently 34–66%; fine manipulation occasionally 1–33%; pushing and pulling occasionally 1–33%.
• Environmental Conditions – some extreme temperatures possible; some ventilation and exhaust fans.

Compensation for this position includes base salary within the range of $74,750.00 – $, incentive bonus opportunities that may vary based on individual and company performance, and a comprehensive benefits package for full‑time team members including medical, dental, and life insurance, paid parental leave, a 401(k) plan with employer match, a 24/7 Employee Assistance Program, and a competitive pay that reflects market standards.

Other benefits include team member discounts and career growth opportunities.

Pay Range: $74,750.00 – $ per year.