Showroom Operations Manager

Overview

Be the calm, capable center of daily operations. If you like variety, responsibility, and being genuinely helpful to real humans (not just sending emails into the void), keep reading.

Ever been locked out of your house, your car, or your sanity? We’re the people everyone calls in that moment—and we’re looking for someone who thrives in that mix of problem-solving, customer service, and controlled chaos.

We run a locksmith service and custom door hardware showroom, which means one minute you’re helping a designer choose the perfect matte black lever… and the next you’re dispatching a tech to rescue someone stranded in their driveway.

• Coordinate locksmith service calls, scheduling, technician workflow and invoicing.
• Handle orders, receiving, and documentation (details matter here).
• Occasionally be the hero who helps someone on a very bad day turn into a better one.

• You’re organized without being rigid.
• You can switch from “design consultant” to “problem solver” in about 3 seconds.
• You’re comfortable talking to anyone—contractors, homeowners, designers, or someone who just locked their keys in the car (again).
• You have a naturally helpful, cheerful disposition (this is non-negotiable—we deal in stress relief).

• Locksmithing
• Construction / building materials
• Hardware or showroom sales
• Service dispatch / operations

If you’ve ever thought: “I like being the person who figures things out and helps people when they’re stuck”

…this job was basically written for you.