Assistant F&B Outlet Manager

Overview

Nestled on the northern tip of Isle of Palms, a lush barrier island off the coast of South Carolina, Wild Dunes Resort offers two top-ranked hotels, 150 Condos, 1,600 acres of world-class golf, tennis, award-winning restaurants, Sweetgrass Spa, and 2 miles of pristine beach on the Isle of Palms, South Carolina.

The Resort is located 30 minutes from downtown Charleston. It is the largest resort of its kind in the region, offering accommodations for groups of up to 650 people and a Low country getaway for leisure guests. The Resort has been distinguished by many publications and associations as a top destination for families, golfers, tennis lovers, and meeting and event planners.

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment
• Paid time off and holiday pay – Full Time & Part Time colleagues eligible
• Paid Family Bonding Time and Adoption Assistance
• 401K with company match
• As a Colleague enjoy the Beach, Golf, Tennis, Pickleball, and other amenities on your time off

We are looking for an Assistant F&B Outlet Manager to help oversee our operations.

The Assistant Restaurant Manager is responsible for overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service, and maximum profitability of all functions. S/he will train and motivate staff to exceed goals. The Assistant Restaurant Manager must have strong communication and analytical skills.

The Assistant Restaurant Manager shall always strive to provide exceptional service to both internal and external guests. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!

• Maintains a commitment to customer service and guest satisfaction
• Leads and supervises the outlets' team
• Prepares forecasts and reports and assists in the development of the food & beverage budget
• Ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations
• Takes initiative to develop and execute new promotions, events, etc.
• Conducts monthly staff meetings to include ongoing training and safety classes
• Works with culinary to develop new food menus responsive to the local market
• Enforces high standards of hygiene and sanitation within the outlets
• Tracks payroll and revenue daily
• Ensures the security of monies, credit, and financial transactions
• Establishes par levels for supplies and equipment
• Supervises the performance, attendance, attitudes, appearance, and conduct of the team
• Implements strategies to continually improve revenues
• Takes a proactive approach to coaching and counseling
• Attends appropriate resort, division, and department meetings
• Resolves guest issues promptly and with great care and effectiveness
• Maintains a strong knowledge of hospitality trends, especially food & beverage
• Utilizes labor management tools to schedule and control labor costs
• Maintains up-to-date working knowledge of all resort amenities as well as any special events
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Communicates all pertinent information to the outlets' team
• Maintains a constant awareness of safety issues, including broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons; reports all safety incidents to the on-duty supervisor
• Maintains a professional appearance and follows all Wild Dunes Resort dress code standards
• Remains alert, courteous, and helpful to the guests and colleagues at all times

The Colleague is held accountable for all duties of this job and other duties as assigned.

• Must be able to work in a variety of weather conditions (rain, wind, snow, heat)
• Must be able to stand for long periods of time
• Must be able to repetitively lift, push, pull & carry up to 15 lbs., frequently up to 25 lbs. and occasionally up to 75 lbs.
• Must be able to twist, bend and squat frequently; kneel or crawl occasionally; infrequently climb a ladder
• Must be able to perform repetitive hand & arm movements, pushing and pulling, and simple grasping frequently; squeezing, overhead reaching & fine manipulation occasionally

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.