Sales Lead, Part-Time - Vail

WHO ARE YOU?

• You are a natural host of the party. You have an insatiable desire to engage with others and nurture relationships.
• You were a born leader. You bring others together and strive to build dynamic engaging and fun teams.
• You make mistakes (we all do!). You acknowledge your errors, learn from them and move forward with your newfound wisdom.
• You do not shy away from hard work. You know how to be resourceful and are not afraid to get your hands dirty.
• You have an inquisitive mind. You are comfortable asking the uncomfortable questions and are not satisfied with the status quo.
• You spread good vibes. You know how to cut loose (while still keeping it together) and embrace all our brand values.
• You respond to problems with solutions. You have an entrepreneurial spirit generate ideas to evolve the business and thrive in the grey space.
• You know when to act and when to partner. You leverage your peers and leaders to make effective and informed decisions.
• You have a closet Type‑A personality. You keep a smile on your face and pep in your step while crushing your mental to‑do list.

• Exude energy that is upbeat and contagious. Provide a best‑in‑class customer service experience leaving a memorable and lasting impact on our customers through storytelling and authentic engagement.
• Know our product inside and out. Be the expert in sustainable fashion and set the bar for your team on product knowledge and personal style.
• Drive customer acquisition and loyalty. Capture customer information by creating and updating profiles during each transaction.
• Get to know our customers. Set the standard in selling by styling and wardrobing each customer. Keep the relationship going through customer outreach and personalized follow up.
• Be better together. Assist in providing timely and relevant feedback in the absence of Store / Assistant Leader and support in coaching in the moment.
• Bring ideas to the table. Question what can be done better. Never settle for anything less than best in class.
• Keep the team in the know. Support fluid communication training and feedback.
• Lead the way. Roll up your sleeves and immerse yourself in your Division of Responsibility (Sales or Operations) ensuring timely follow through and execution of company directives and standards through action planning and delegation.
• Lean in to support and uphold the 4 key areas of a retail store:
  People, Sales, Visual Merchandising and Operations.
• Embrace role ownership and be ready to step in for anyone on the leadership team as needed.

• Multiple years of leadership experience in a similar scope; high‑growth direct‑to‑consumer retail brands preferred. Interchangeable with a proven record of effectiveness and high performance in an internal role for a minimum of six months’ time.
• Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and e‑commerce platforms.
• Adept with technology and apps including but not limited to Google Suites, MS Office, and familiar with industry‑related blogs and feeds.
• Strong communication skills with the ability to effectively communicate across a multitude of channels.
• Demonstrated ability to assist a leadership team with coaching and development.
• Proven track record of personal success within a retail business; success is reflected in consistently outpacing individual and team sales and performance goals.
• Passionate about contributing to a brand with purpose and demonstrating advocacy through business.

• Available when we are open for business including nights, weekends and holidays.
• Able to bend, reach and stretch for product as well as lift, carry and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly and standing for extended periods of time.

• Medical, dental, vision and ancillary benefits within the first 30 days.
• Free Faherty gear!
• Generous employee discount.
• Incremental PTO.
• Sales Incentives Program.
• Team building events.

Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family‑run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to…