Visitors Center Ambassador

The City of Valdez Economic Development department is hiring temporary Visitor Center Ambassadors to serve as the front line of Valdez’s tourism experience, providing welcoming, accurate, and engaging information to visitors. This position plays a key role in promoting local businesses, activities, and events while ensuring a positive and memorable experience for all guests.

Ambassadors should have strong customer service and communication skills with general knowledge about Valdez and the history of (or be willing to learn), and have prior customer service in a tourism related industry.

This is a temporary, non-benefited position working up to 40 hours per week to include weekends, and holidays during peak season. Positions are open until filled, review of applicants begins April 29, 2026.

• Fast-paced, public-facing environment
• Requires standing, walking, and interacting with visitors for extended periods
• Weekend and holiday work required during peak season

• 18 years or older
• High School Diploma or GED
• 1 year of customer service, preferably in a tourism related field preferred (preferred but not required)

• Greet visitors in a friendly, professional, and engaging manner
• Provide information on:
• Local attractions, tours, and activities
• Dining, lodging, and services
• Events and community offerings
• Answer questions in person while visitors are in the center
• Maintain visitor center displays, brochures, and materials
• Support general operations of the visitor center

• Strong customer service and communication skills
• Outgoing, personable, and comfortable engaging with the public
• General knowledge of Valdez, or willingness to quickly learn
• Ability to work independently and as part of a team
• Reliable and punctual
• Prior experience in customer service, tourism, or hospitality
• Knowledge of local businesses, outdoor recreation, and events
• Familiarity with Valdez history and community

This is a non-benefited temporary position.