Administrative Assistant - Student Success & Retention

Job Title:

Administrative Assistant I – Student Success & Retention

Location:

Valdosta State University | Regular/Temporary:
Regular | Full/Part Time:
Full-Time | Job

Provide administrative and clerical support to a department or unit. Based on the recent Proclamation:
Restriction on Entry of Certain Nonimmigrant Workers (H‑1B), VSU will not be sponsoring any new H‑1B visa petitions until further notice.

Typical Allocation of Duties

• Administrative support and clerical duties – 40% Perform a variety of administrative and clerical duties, including data gathering, data management, correspondence, filing, calendar management, event scheduling, mail distribution, answering phones, organizing mail, and purchasing supplies.
• Advise faculty, staff, and students – 10% Advise faculty, staff, and students of policies or procedures.
• Point of contact – 10% Acts as a point of contact to other departments, students, faculty, customers, and outside agencies/vendors on behalf of department or unit administrators.
• Budget administration – 20% Perform budget administration, tracking, monitoring and auditing; payroll processing; travel/expense processing; and other similar tasks.
• Manipulate and prepare data – 10% Manipulate and prepare data and other information, databases, or reports using a computer.
• Preparation of reports and documents and coordination of events – 10% Perform some administrative duties such as preparation of reports, documents, or coordination of projects or events as assigned.

Supervisor Expectations

• Maintain and manage office operations, including supply inventory, equipment tracking, document organization, filing systems, and general office logistics, ensuring materials and records are accurate, accessible, and consistently up to date.
• Prepare and submit administrative forms, coordinate maintenance work orders, and support departmental operations with accuracy and timeliness.
• Develop and maintain budget and operational reports, ensuring data accuracy, organization, and timely delivery to support decision‑making.
• Coordinate purchasing, vendor interactions, payment processing, and budget tracking, ensuring transactions and financial records are accurate, completed without delays, and discrepancies identified proactively.
• Serve as the primary point of contact for incoming phone calls and front‑line inquiries, ensuring students, faculty, and staff receive timely, professional, and solution‑oriented support via phone, email, and in person.
• Prioritize, manage, and take ownership of multiple responsibilities simultaneously, ensuring tasks are completed fully, accurately, consistently, and by established deadlines without repeated follow‑up.

• High school diploma and one (1) year of related work experience.
• Must meet all minimum requirements prior to the position start date.

$15.11/hr (approx. $31,429 annually).

Applicants are required to provide:

• Professional references with current contact information
• Documentation of academic credentials
• Employment history

Employment is contingent upon successful completion of a background check, including a criminal background check, reference checks, and may include credit check, motor‑vehicle report, drug testing, and confirmation of credentials.

Valdosta State University is an equal opportunity educational institution and does not discriminate on the basis of age, sex, race, religion, color, national origin, disability, or sexual orientation.

If you are a qualified individual with a disability, you may request a reasonable accommodation by contacting Catherine Wills, Office of Human Resources at croark.